Ken Ganley Subaru Wickliffe

I had a very smooth purchase of a used 2019 Subaru Ascent. During the Covid-19 crisis Lou was able to handle the sale even though I did not have a paper title on hand and could not obtain one as the Ascent. During the Covid-19 crisis Lou was able to handle the sale even though I did not have a paper title on hand and could not obtain one as the BMV was under temporary closure. Mike in finance also was great at explaining some of the options and if they made sense to my unique situation. More

Friendly and honest We drove four hours to test drive a used 2011 Ford Focus that we saw on a third party website. We spoke to Lou before we started our drive, and were a We drove four hours to test drive a used 2011 Ford Focus that we saw on a third party website. We spoke to Lou before we started our drive, and were able to get a fair price over the phone. We were able to communicate with Lou via text (in the passenger seat) along the way so that he could get the paperwork started. He had the vehicle ready for us to test drive when we arrived. He gave us a suggested route and encouraged us to explore the area, which included city and highway roads. The vehicle was everything we wanted. During the buying experience, Lou was very patient, shared in my husband’s humor, and stayed until we drove off, even though it was an hour after the dealership closed. We had a great experience buying a car from Lou. More

Nice job getting me into my new ride under 2 hours. G I bought the middle package on a Crosstrek a little over a year ago and was very pleased with the car. I upgraded to the Limited package and I'm reall I bought the middle package on a Crosstrek a little over a year ago and was very pleased with the car. I upgraded to the Limited package and I'm really glad I did. At my age, I enjoy the finer things in life and the car is awesome. More

Love my salesman. My boyfriend bought a car from Lou Kosmerl at Ganley Subaru East and told me if I ever buy a car go see Lou.I am glad I did. It was the best experienc My boyfriend bought a car from Lou Kosmerl at Ganley Subaru East and told me if I ever buy a car go see Lou.I am glad I did. It was the best experience I ever had. I would recommend anyone looking for a car to see Lou. He made the whole process fun and hassle free More

Very nice group of people trying to help people These guys were great courteous, polite,I had no credit but they stepped up to the plate to make sure I was leaving with a car,thank you Alec compola, These guys were great courteous, polite,I had no credit but they stepped up to the plate to make sure I was leaving with a car,thank you Alec compola, rich Barron and the whole crew,I told them what I had and they worked with it,THANKS AGAIN ganley More

The best dealership around! We were looking for a used car and I was in a bad mood tired of the corona virus crap and Did not want to deal with a bunch of liars and listen abou We were looking for a used car and I was in a bad mood tired of the corona virus crap and Did not want to deal with a bunch of liars and listen about great deals that were not real deals ,and they were so awesome and nice they helped us out and Rich heard us talking and he stepped in to assure us they could help us with financing ,I was worried . But Alec also assured us first but we were screwed over by another dealership That WE WILL NEVER GO BACK TO . So that’s why we were very apprehensive to believe ,but they turned it all around for us ! The entire team ,well all of the people and salesman we talked with were top notch friendly so nice ! I’d recommend this dealership anytime ,they were super! They were very fun but professional and really like our experience there. We purchased a car love the car loved the deal and did not feel as if we were taken advantage of . Will use them EVERY time we need a car. More

My experience with Ganley and Alec were great. Alec was a more than reasonable salesman and helped make the car buying process smooth and easy. more than reasonable salesman and helped make the car buying process smooth and easy. More

Typical shady used car salesman. Told us the car 'only needed an exhaust, and that sound was just a tire'. Check engine light came on the next day and it needed a catalytic converter, radiator, and a who needed an exhaust, and that sound was just a tire'. Check engine light came on the next day and it needed a catalytic converter, radiator, and a whole host of other things. Repairs cost more than the car itself. Don't waste your time or money and deal with someone else. More