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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,253 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,253 reviews

June 23, 2020

The car dealership provided a business-to-customer methodology within their company. The car buying experience was superb. In the midst of COVID-19 customer service was friendly and cautious. More

by ARLESIA
Recommend Dealer
Yes
Employees Worked With
ASHLEY HOUSTON, Erica Schiemann, Mike Swansinger
June 23, 2020

Great experience. Love my cross trek. Brad Lunar is a really good person to work with and yes it is possible to buy a new car in a pandemic. More

by imajean
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Lou is a great guy, and HIGHLY recommended. The management, needs work, however. The detail shop had a nearly 50K vehicle for day & a half to clean, and failed, miserably. More

by Will C
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2020

Ashley provided Great service! Very friendly and helped me understand how my new subaru WRX works. Very intelligent and you can tell she likes her job. I would Recommend Ashley to anyone who is looking for More

by TrentFerry13
Recommend Dealer
Yes
Employees Worked With
ASHLEY HOUSTON
Jun 23, 2020 -

Ken Ganley Subaru Wickliffe responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thank you so much for choosing Ganley Subaru of Wickliffe!

June 20, 2020

Hannah was very patient and helpful. She showed me all the best options within my budget and made me feel comfortable with making a big decision. More

by Skadoosh
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin, Jim Gentile
Jun 23, 2020 -

Ken Ganley Subaru Wickliffe responded

Skadoosh, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2020

I’ve been looking at cars for a long time. Every couple weeks or month Lou would contact me with specials I might be interested in. When it was time he had everything in order ready to go. More

by cindymunz
Recommend Dealer
Yes
Employees Worked With
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
June 17, 2020

Hannah did everything she could to make this the easiest transition! I never felt pressured. Once the decision was made she explained the entire car to me. Love my Forester! Thank you Ganley Subaru East More

by audra1830
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski, Hannah Benjamin, Mike Swansinger
Jun 20, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Subaru of Wickliffe. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 17, 2020

When I finally decided to buy a new car, I studied them online and decided on the Crosstrek. I dreaded going to a pushy dealer but Hannah was my salesperson. She was kind, friendly and not pushy! No pressu More

by ERF
Recommend Dealer
Yes
Employees Worked With
Hannah Benjamin, Jim Gentile
Jun 20, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 15, 2020

Great and Easy Experience! I was in the market for my first stick car and saw that GSE had a 2006 Corolla for sale. It was a very nice vehicle but was a bit out of my budget. I More

by bmblum1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Arnoff, Michael Pruce
Jun 20, 2020 -

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 14, 2020

Traded my 2018 Outback 2.5i for a 2020 Outback Premium. Dealt with Brad Lunar, who got me into the 18'. I honestly cannot say enough good things about Brad. Very knowledgeable, super friendly, and not push More

by Cherie Bennett
Recommend Dealer
Yes
Employees Worked With
Brad Lunar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Jun 16, 2020 -

Ken Ganley Subaru Wickliffe responded

Cherie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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