Ken Ganley Subaru Wickliffe

Excellent service My buying experience was excellent, beginning with a call from Hannah Benjamin to follow up on a question I had. She was informative, and was able to My buying experience was excellent, beginning with a call from Hannah Benjamin to follow up on a question I had. She was informative, and was able to work out a better price on my 2018 WRX after we spoke. This all happened very quickly and efficiently, I could tell they were willing to work to earn my business! When I went to the dealership I worked with Robert Swyt, who did an amazing job of walking me through all of the technology and safety features while finance was worked out and the vehicle was detailed. He also did a nice hands-on demonstration once I took possession of the car, so I was road-ready and comfortable with my new ride immediately! More

Personal attention My experience at Ganley Subaru was TERRIFIC. This was mostly due to the individual attention and assistance given to me by Brad Lunar. He was knowle My experience at Ganley Subaru was TERRIFIC. This was mostly due to the individual attention and assistance given to me by Brad Lunar. He was knowledgeable, helpful and attentive. He answered my many questions and explained features of the vehicles which I was looking at. He remembered details I had expressed as being important to me and helped me find the right vehicle which would match my requirements. Professional and polite to my husband and son who accompanied me. There was no pressure which had been a worry to me. When the deal was complete, he assisted me in clearing all my belongings out of my other car. He offered to transfer my plate cover to my new car and said if I bought a new cover later he would help me to place it on the car. He reviewed the features I would need to know to be comfortable driving my new vehicle. Brad is the BEST and I would recommend him and this dealership as it made my car buying experience so positive. More

Amazing They were so helpful and great, will recommend everyone I know! Very glad to have bought a car here and excited to come back in the future! They were so helpful and great, will recommend everyone I know! Very glad to have bought a car here and excited to come back in the future! More

I felt comfortable the minute I walked in the door. I had the pleasure to work with Brad Lunar. He is very patient, attentive and caring!! He listens and observes very well!. EVERYONE was coming up to m I had the pleasure to work with Brad Lunar. He is very patient, attentive and caring!! He listens and observes very well!. EVERYONE was coming up to my Mom and I and offering water or coffee. Very upbeat energy overall. I initially spoke with Hannah who facilitated us working with Brad. Brad is very good people. He loves to talk about his family and share experiences that may us feel confident in his expertise. LOVE MY New Crosstrek!!! Carol Hall More

1st Subie EVER! Brad Lunar is the best in the business! Brad Lunar is a model of professionalism and product knowledge. He's an expert at making the otherwise unpleasant process of buying a car a quick, eas Brad Lunar is a model of professionalism and product knowledge. He's an expert at making the otherwise unpleasant process of buying a car a quick, easy, and tremendously trustworthy experience. You can tell he has a passion not only for Subarus, but for making sure his customers are treated like family. From start to finish my needs were met and exceeded. The whole staff from top to bottom are friendly, transparent, and eager to represent a dealership that clearly strives for excellence. I love my new Outback! I was even more impressed at the time and care Brad took to make sure I understood everything about my Outback in terms of features and controls. It was a breath of fresh air to feel like my needs and not just my buiness were important to this dealership. It's my first Subaru and I'm looking forward to being a life-long customer of this dealership! Thanks for helping me into my first (and now favorite) SUV! More

Excellent dealership, excellent sales team We had a great experience with Ganley Subaru East when we purchased our 2018 Subaru Forester, and especially with our salesperson, Marlene Seelig. Tha We had a great experience with Ganley Subaru East when we purchased our 2018 Subaru Forester, and especially with our salesperson, Marlene Seelig. Thanks to everyone for making our buying experience so smooth, stress-free and enjoyable! More

Purchase of our new 2019 Subaru Ascent Our family had been interested in the new Subaru Ascent since we first heard rumors about it in 2016. When we first were notified we could pre-order i Our family had been interested in the new Subaru Ascent since we first heard rumors about it in 2016. When we first were notified we could pre-order it we reached out to Ganley Subaru East and were lucky enough to be put in touch with Brad Lunar. Brad proceeded to make the whole experience a pleasure. From the time I went in and ordered it with Brad to the time it was delivered 4 months later (two days ago by the way) Brad kept me informed and up-to-date on the progress and what to expect. He did a fantastic job of setting expectations. In addition he under promised and over delivered which is always the way to go as far as I am concerned. I was always pleased with every outcome of the process. I have already told Brad that when my 15 year old turns 16 and it is time for me to pass on my Outback (3rd Subaru) to her that he will be getting a call from me. The Ascent is our 4th Subaru and we are staying in the family. I highly recommend going to see Brad at Ganley East. Sincerely, Alex More

Knowledgeable staff, relatively painless Buying a car will most likely never be fun or easy. This dealership employs a team of people who together make it about as easy and pleasant as the ex Buying a car will most likely never be fun or easy. This dealership employs a team of people who together make it about as easy and pleasant as the experience could be. Everything was not perfect upon first try, but when I voiced a concern or complaint, they handled it professionally, and found ways to make it work. Best part was the friendly and courteous staff. Only bad part is trying to keep a good understanding of the various documents you are signing. More

Sales staff MArlene was very knowledgeable about the Forrester and was able really take some time and explain all the features. She was a pleasure to work with. MArlene was very knowledgeable about the Forrester and was able really take some time and explain all the features. She was a pleasure to work with. More