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Ken Ganley Subaru Wickliffe
Wickliffe, OH
1,987 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,987 reviews
November 13, 2024
Jason is great but why do I have to write 15 words is this an assignment??? this an assignment??? More
by Tsvach1
Employees Worked With
November 13, 2024
Best service center in all of North Eastern Ohio for the past nine years. I love how I am always updated on my scheduled service as the work is being completed past nine years. I love how I am always updated on my scheduled service as the work is being completed More
by sweetlorraine
November 12, 2024
Friendly service department and staff welcoming clear explanations and regular updates to timing would recommend explanations and regular updates to timing would recommend More
by Mrmarc295
November 12, 2024
The salesman (Logan) was a straight shooter. I don't mean to be a cynic, but there aren't many out there like that, especially post COVID times. When I needed his help or attention to help clos I don't mean to be a cynic, but there aren't many out there like that, especially post COVID times. When I needed his help or attention to help close the deal, his focus was on me and me alone, while still being attentive and responsive to his boss. I can think of no better characteristic to value as an employer working with a salesman, nor as a customer working with a salesman. I would be happy to deal with him again, should the opportunity arise. It is unfortunate that his icon is not present on the following page to rate with 1 to 5 stars, were it to be, I would rate him with 5 stars. More
by aaron
Verified CustomerEmployees Worked With
November 12, 2024
I have been going to this dealership since 2010. They are always professional thorough and accommodating. I have bought four cars from them over the years and the new car service is wonderful as wel They are always professional thorough and accommodating. I have bought four cars from them over the years and the new car service is wonderful as well. They service all my cars and have since they were brand new Jason has been my contact for the last eight years and he is an excellent service manager again thorough professional, and honest, I would highly recommend this dealership to anyone . More
by Nick
Employees Worked With
November 11, 2024
Great to work with this dealership. Salespeople are great. Would go back if I was to purchase another Subaru in the future. Salespeople are great. Would go back if I was to purchase another Subaru in the future. More
by Dennis_betsy
November 11, 2024
Great customer service along with mechanical service. Joe Vitale did a great job taking care everything Joe Vitale did a great job taking care everything More
by Petrac4
Employees Worked With
November 09, 2024
Giovanni was very friendly and courteous. He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under w He explained everything to me and arranged for a ride home. The whole process was as smooth as could be. My only complaint is that it was not under warranty even though I only have 31k miles. It was over 2 years but I thought it was whatever came second not whatever came first. I was not happy to have to pay $230 to have a fuse changed. That was so unfair and not at all appreciated More
by Crpace1619
Employees Worked With
Giovanni
November 08, 2024
Very knowledgeable and kind. Will went the extra mile to make sure we understood everything Will went the extra mile to make sure we understood everything More
by bonniekreppert
