Ken Ganley Subaru North Olmsted
North Olmsted, OH
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The customer service is a "10", on a scale of 1-5. We had a fabulous experience at Ken Ganley Subaru in North Olmsted. Scott, our sales person couldn't have made the process any easier for us. He was We had a fabulous experience at Ken Ganley Subaru in North Olmsted. Scott, our sales person couldn't have made the process any easier for us. He was knowledgeable, personable and fantastic to work with. Nick in Finance expedited the process as quickly as possible and did an excellent job of explaining all the paperwork. It was a very positive experience all across the board. More
First time Subaru buyer after 27 years with a competing brand, and the experience with the Ken Ganley North Olmsted team was stellar. The dealership is run like a well oiled machine. Processes in place to brand, and the experience with the Ken Ganley North Olmsted team was stellar. The dealership is run like a well oiled machine. Processes in place to make the buying experience more efficient from start to finish. From the initial communication with Robert, to the sales team of Gannon and Asif, to Michael in finance I couldn't have asked for anything more. Gannon is extremely knowledgeable in the products offered. He has a great personality and was very patient with my many questions. I never felt rushed or pressured in the process. More
Let is wander around the lot without interrupting, only asked if we needed help. When we were ready they were very helpful when though they were busy. Buying experience was easy. asked if we needed help. When we were ready they were very helpful when though they were busy. Buying experience was easy. More
Happy Monday! I just purchased my first Subaru at Ken Ganley Subaru North Olmsted! Yasser, Gannon, and Nick were very helpful in making the entire process pretty s I just purchased my first Subaru at Ken Ganley Subaru North Olmsted! Yasser, Gannon, and Nick were very helpful in making the entire process pretty smooth! They took time to explain any questions that I had! They are a great team! I am thankful that today’s experience was positive! More
I purchased my Forester from Ken Ganley Westside Imports and now I'm the proud owner of a Subaru Outback. Jimmy made buying my new car incredibly easy. I love my Outback and will continue taking it there and now I'm the proud owner of a Subaru Outback. Jimmy made buying my new car incredibly easy. I love my Outback and will continue taking it there for service too just like I did my Forester! More
Gannon Ksenich, our salesperson, was fantastic. We live in Vermont but bought the car from his dealership in Cleveland, so I did the whole sales process over text and phone. He was super courteou We live in Vermont but bought the car from his dealership in Cleveland, so I did the whole sales process over text and phone. He was super courteous and made the whole thing very easy and efficient. The whole process was done in a couple days. It was also not a problem for him when I changed my mind about trading in old car and decided not to. When we drove to Cleveland to [pick up the car on weekend he had it ready to go. We highly recommend buying your subaru from him! More
Gannon spent many hours with us going over various options. He maintained a very calm and upbeat attitude throughout the long process of helping us choose the best trim option to fit our needs. I ch options. He maintained a very calm and upbeat attitude throughout the long process of helping us choose the best trim option to fit our needs. I changed my mind a number of times and finally settled on one I was happy with. Never felt any pressure to rush my decision. More