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Ken Ganley Subaru North Olmsted

North Olmsted, OH

4.9
259 Reviews

25730 Lorain Rd

North Olmsted, OH

44070

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Showing 259 reviews

August 29, 2024

Amazing staff. Always so helpful and courteous. I had my appointment date mixed up, but they managed to fit me in. More

by mknight1294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you! Reviews like this give us motivation and help us ensure we provide high-quality care.

August 28, 2024

Did a nice job fixing my control arm issue. What I don't understand is that my car has 85,000 miles and I drive city/freeway and both controls arms had to be replaced up to this point for an o More

by Fixed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you for your review. We appreciate your business.

August 28, 2024

Very friendly professional staff. Other salesmen were helpful as well no pressure. Found me a car from a sister dealer More

by Jackmcneely
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Woody
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

We are so pleased you enjoyed your visit to Ken Ganley Subaru North Olmsted! We're glad Woody was able to help. Thanks for your 5-star review

August 28, 2024

Great dealership to work with! Absolutely zero pressure and worked around my schedule to show me cars and iron out a deal. More

by roadway_mantle_0f
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gannon and Asif
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2024

Very welcoming, took into consideration what you were looking for and went the extra mile to get the payment you could afford! More

by Deb Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candace Bargar
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Hi Deb, Thank you for the kind words. We certainly appreciate your business and your review!

August 25, 2024

Without a doubt the worst dealer I’ve ever done business with bought 4 new tires and one had a slow leak , they replaced a valve stem and charged me 38 dollars , my fault ?? Also charged me 1000 dollars for More

by thomas-heff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Dehart
Aug 31, 2024 -

Ken Ganley Subaru North Olmsted responded

Thomas Hefferman, I am sorry to hear about your experience. I called and left a voice mail message for you. If there is anything I can do to help you with, please reach back out whenever convenient. -Mark Rosko

August 24, 2024

Second Subaru Forester we bought from Ganley Westside. The folks in the service department are great especially Matt. More

by rps11707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

We're glad that Matt was able to help! Thank you for your 5-star review

August 24, 2024

Chris helped me with my maintenance appointment. By far, he is the most helpful and sincere person I’ve had the pleasure of working with. His customer service is exceptional and Ganley Subaru of Nor More

by squirtle0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 23, 2024

Great service and the service technicians at the front desks are great and are very helpful. Mr Willie Wiley with my "check engine light" came on just as I was leaving on a trip. More

by Subaru Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Wiley
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you for taking the time to leave a review for us at Ken Ganley Subaru North Olmsted. We're happy we could meet your expectations!

August 23, 2024

Roger was amazing to work with! I felt he was knowledgeable, honest and really wanted me to be happy with what I chose and completely satisfied with the whole process. In comparison More

by Marie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger H, Bob Z
Sep 21, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Marie, We're glad that Roger was able to help you out. Thank you for choosing us to do business with. We appreciate the 5-star review!

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