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Ken Ganley Subaru North Olmsted
North Olmsted, OH
249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 249 reviews
December 29, 2022
Excellent service. Manager Robert Brown is the best goes above and beyond. Will definitely be back and will recommend my family and friends. Manager Robert Brown is the best goes above and beyond. Will definitely be back and will recommend my family and friends. More
by Aarb
Employees Worked With
Rachel Shafer
December 07, 2022
Sales team is knowledgeable and willing to answer questions. The overall tone of the team is not like it used to be when I first encountered Subaru Sales at Ken Ganley. We have come through a lot in questions. The overall tone of the team is not like it used to be when I first encountered Subaru Sales at Ken Ganley. We have come through a lot in the past 3 years with many industries hit by supply chain issues, etc.. It might explain why the encounters with the team lack the enthusiasm they once had. I value this team's overall knowledge, but I miss their enthusiasm. Being greeted with a "Hi, how can we help you today?" or "Who are you here to see?" rather than, "What's up?!" (and if it was Wasssupp???!!! with a funny smile even that would've been been better than what I experienced today. Ken Ganley, I'm not sure what happened to this group, but please beam me back to the year I first encountered this team and will buy from you and have all of my service through this group again! More
by l
Employees Worked With
Don't want to say
October 28, 2022
I am highly impressed with my experience at Subaru. I told them what type of vehicle, down payment and monthly payment I wanted and the team had everything I asked for. The whole process was smooth and I told them what type of vehicle, down payment and monthly payment I wanted and the team had everything I asked for. The whole process was smooth and quick. I couldn't ask for better service than what I was given. A huge thank you to John Ramgren for getting this started and the rest of the team for the finish. This is the second car I have purchased through Ganley of North Olmsted and both experiences were top notch! More
by kschlund76
Employees Worked With
John Ramgren and Mike Myers
October 22, 2022
Sales people and manager are amazing. I worked with Sherry Workman. No hassle no pressure sales. Clean dealership that actually cares about customers. Oh and your doggos are customers too I worked with Sherry Workman. No hassle no pressure sales. Clean dealership that actually cares about customers. Oh and your doggos are customers too. They even have good coffee. Stop on in and check them out. You won't be disappointed. More
by Mamaworm74
Employees Worked With
Sherry Workman, Astif Kassam
October 19, 2022
Rachel Shafer is my sales person and she is wonderful. She is so laid-back and friendly, like hanging out with your best friend. She's incredibly knowledgeable about all things Subaru. I WILL BE A SUBARU She is so laid-back and friendly, like hanging out with your best friend. She's incredibly knowledgeable about all things Subaru. I WILL BE A SUBARU CUSTOMER FOR LIFE More
by modobies
Employees Worked With
Rachel Shafer
