Back

Ken Ganley Subaru North Olmsted

North Olmsted, OH

4.9
229 Reviews

25730 Lorain Rd

North Olmsted, OH

44070

Directions

By Type

Showing 229 reviews

April 10, 2023

Kristy Tomcho provided excellent customer service. She was able to meet all of my requests. More

by Empingv
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Dec 19, 2023 -

Ken Ganley Subaru North Olmsted responded

Thanks so much for the 5-star review!

April 10, 2023

Great experience. Earned my business for life! I will continue sending family and friends to this dealership. They really do care! More

by Xdlife1266
Recommend Dealer
Yes
Employees Worked With
Jesse hales
Dec 19, 2023 -

Ken Ganley Subaru North Olmsted responded

Thank you for your 5-star review!!

April 04, 2023

The dealership is the only one that we shop. Although there could be many Subaru Dealerships, this is the only one that we shop. Rachel (our salesperson) is like family to us. She listens and of More

by Sarah's Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
Apr 07, 2023 -

Ken Ganley Subaru North Olmsted responded

We are happy that you had a great experience with us. Thank you for your review!

Apr 16, 2023 -

Sarah's Jay responded

Thank you for the acknowledgment. In the time you spent with us, we were never rushed nor made to feel insecure. We were educated and understood so that we could make a confident decision with our choice of vehicle. We are not only satisfied with the service, but also the vehicle itself. Subaru continues to impress us. The upgrades to the dash, the Bluetooth CarPlay; Starlink and the featured application for Remote Start- Priceless! 🔥❤️

April 03, 2023

The people here are knowledgeable, respectful, and friendly to work with! The dealership is clean and comfortable! More

by Kbuzz
Recommend Dealer
Yes
Employees Worked With
Matt in service
Apr 07, 2023 -

Ken Ganley Subaru North Olmsted responded

Thank you so much for your review!

April 03, 2023

Our family has purchased three vehicles from Tom Matthews. He is straightforward, creative and, most of all, patient. I found Tom to be especially helpful in navigating us through the difficulties More

by Rick D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
Apr 07, 2023 -

Ken Ganley Subaru North Olmsted responded

Hello Rick, We're glad Tom was able to help you. Thank you for your review!

April 03, 2023

Very professional and very efficient, didn’t have to wait for anything, very pleased with my visit More

by j_romano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody
Apr 07, 2023 -

Ken Ganley Subaru North Olmsted responded

We're glad you had a great experience with us. Thank you for your review!

March 31, 2023

Kristy was awesome! Very kind and knowledgeable about all models and trim packages. “New” to the game but you could never tell! Best dealer I’ve ever dealt with! More

by Drucks98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy and Terry
Apr 05, 2023 -

Ken Ganley Subaru North Olmsted responded

We are so happy to hear that Kristy treated you well. We're happy that your experience was a positive one! Thanks for your review!

March 31, 2023

Very willing to help the minute you walk into the dealership. Very clean inside and have delicious coffee. More

by smzverm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel and Brad
Apr 05, 2023 -

Ken Ganley Subaru North Olmsted responded

We're glad you love the coffee! enjoy as much as you like when you come visit us. Thanks for your review!!

March 28, 2023

I was dreading going to another dealership n having to go back n forth dealing with this one too! I was shock to say the least! I was greeted by my salesman Doug, n he asked me a few questions re: how much I More

by Marlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 05, 2023 -

Ken Ganley Subaru North Olmsted responded

Hi Marlene, Thank you for your review. We're glad that Doug was able to help and that you are happy with your purchase. Thank you for your business!

March 23, 2023

Kristy was a very thoughtful listener to our needs for a vehicle. She asked lots of clarifying questions to make sure she was understanding g what we were looking for and at the same time respectful of our More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Mar 26, 2023 -

Ken Ganley Subaru North Olmsted responded

HI Dennis, Thanks for the very kind words regarding Kristy. She works hard to ensure her guests have a great experience with us. We're glad were pleased. Have a great day!

...
18
...