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Ken Ganley Subaru North Olmsted

North Olmsted, OH

4.9
259 Reviews

25730 Lorain Rd

North Olmsted, OH

44070

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Showing 259 reviews

March 26, 2024

One of the best places I’ve been, either to buy a car or for service amazing staff. Everyone was very knowledgeable and friendly! I tell all my friends and family to go there, they never disappoint. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin parks
Mar 30, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Jon, thank you; we appreciate your feedback! We appreciate your kind words. Have a great day!

March 25, 2024

Aunna Reyes is a wonderful customer service rep. She Always very informative, factual, and Timely. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Reyes
Mar 27, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Sheri, We're happy that Aunna was able to assist you. Thank you for your business and your review!

March 22, 2024

Kristy Tomcho provided amazing customer service! I would recommend her to anyone looking to purchase or lease a vehicle. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Jessica, We're happy to hear that Kristy was able to provide such great service to you. Thank you for your kind words and your review!

March 21, 2024

The sales associate was not friendly and not very knowledgeable. I was also very disappointed on the trade in value they offered me More

by anitawalter162
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jimmy Tran
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Anita, It is disappointing for us to hear that your experience was anything less than great. We would love to discuss your experience further with you to better understand your concerns. Please call us at 440-734-2000 and ask for our sales manager Asif. Thank you.

March 18, 2024

Amanda was very nice and professional and got me out of dirt quick. Thank you, Amanda. More

by Johnkracun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you for your kind words about Amanda. We're happy she was able to help you out quickly. We appreciate the 5-star review!

March 13, 2024

I truly love the team over at Ken Ganley Subaru! Every single member of the team from sales, to service, parts, and even the cashiers office is truly lovely and you can tell they take pride in their More

by Naraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna, Matt
Mar 15, 2024 -

Ken Ganley Subaru North Olmsted responded

Naraya, we're so glad that we were able to go above and beyond your expectations! Thank you for your review!

March 12, 2024

Rachel Shafer was very helpful and knowledgeable and was able to answer all my questions. More

by tjacobson5889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer and Michael Imbrogno
Mar 14, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you for taking the time to leave a review for us at Ken Ganley Subaru North Olmsted. We're happy we could meet your expectations!

March 06, 2024

Asif Kassam helped me set up service for my car . It was an easy and convenient process. Amanda was nice , professional, and helpful . They took care of everything for me. I recommend this place . I More

by suzie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif Kassam, Amanda
Mar 11, 2024 -

Ken Ganley Subaru North Olmsted responded

We are so pleased you enjoyed your visit to Ken Ganley Subaru North Olmsted! Thank you for your kind words and your 5-star review!

March 04, 2024

Efficient and attentive staff, especially in the service department. I’ve worked consistently with Kristy Tomcho and will continue to do so. More

by GBanzhaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Mar 11, 2024 -

Ken Ganley Subaru North Olmsted responded

We're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru North Olmsted. Thank you for your review!

March 02, 2024

Kristy TOMCHO was very knowledgeable, helpful in demonstrating the car’s features, and it was a real pleasure to work with her. We were very pleased with our experience. More

by Ang B
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Mar 09, 2024 -

Ken Ganley Subaru North Olmsted responded

Ang B, your wonderful feedback and rating mean a lot to us.

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