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Ken Ganley Subaru North Olmsted

North Olmsted, OH

4.9
243 Reviews

25730 Lorain Rd

North Olmsted, OH

44070

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Showing 243 reviews

April 01, 2024

Everyone I worked with was absolutely phenomenal. We were greeted at the front door by the manager of the dealership, Asif, and he set us up with Malik who sold me a fantastic car! There was free wat More

by Sage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asif, Malik, Terry
Apr 03, 2024 -

Ken Ganley Subaru North Olmsted responded

Hi Sage, thank you for taking the time to leave a review for us at Ken Ganley Subaru North Olmsted. We're happy we could meet your expectations!

March 31, 2024

Kristy was very friendly, courteous and helpful. She made the car buying process easy! We will definitely see her again when we buy our next car! More

by Susan Bachie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob
Apr 02, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Susan, We're glad that Kristy was able to help. Thank you for leaving us a review!

March 28, 2024

Friendly and efficient service, as always. Check-in was fast, and progress was reported regularly. Bill very friendly throughout. More

by Rltaylor2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Klamer
Mar 30, 2024 -

Ken Ganley Subaru North Olmsted responded

We're so glad that we were able to go above and beyond your expectations! Thank you for your review.

March 27, 2024

Very professional, kind and efficient in their work! They truly care about their jobs and helping customers! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 30, 2024 -

Ken Ganley Subaru North Olmsted responded

Hi Mary, thank you for taking the time to leave a review for us at Ken Ganley Subaru North Olmsted. We're happy we could meet your expectations!

March 26, 2024

One of the best places I’ve been, either to buy a car or for service amazing staff. Everyone was very knowledgeable and friendly! I tell all my friends and family to go there, they never disappoint. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin parks
Mar 30, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Jon, thank you; we appreciate your feedback! We appreciate your kind words. Have a great day!

March 25, 2024

Aunna Reyes is a wonderful customer service rep. She Always very informative, factual, and Timely. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Reyes
Mar 27, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Sheri, We're happy that Aunna was able to assist you. Thank you for your business and your review!

March 22, 2024

Kristy Tomcho provided amazing customer service! I would recommend her to anyone looking to purchase or lease a vehicle. More

by Jessica
Recommend Dealer
Yes
Employees Worked With
Kristy Tomcho
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Jessica, We're happy to hear that Kristy was able to provide such great service to you. Thank you for your kind words and your review!

March 21, 2024

The sales associate was not friendly and not very knowledgeable. I was also very disappointed on the trade in value they offered me More

by anitawalter162
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jimmy Tran
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Hello Anita, It is disappointing for us to hear that your experience was anything less than great. We would love to discuss your experience further with you to better understand your concerns. Please call us at 440-734-2000 and ask for our sales manager Asif. Thank you.

March 18, 2024

Amanda was very nice and professional and got me out of dirt quick. Thank you, Amanda. More

by Johnkracun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 22, 2024 -

Ken Ganley Subaru North Olmsted responded

Thank you for your kind words about Amanda. We're happy she was able to help you out quickly. We appreciate the 5-star review!

March 13, 2024

I truly love the team over at Ken Ganley Subaru! Every single member of the team from sales, to service, parts, and even the cashiers office is truly lovely and you can tell they take pride in their More

by Naraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna, Matt
Mar 15, 2024 -

Ken Ganley Subaru North Olmsted responded

Naraya, we're so glad that we were able to go above and beyond your expectations! Thank you for your review!

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