Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Subaru North Olmsted
North Olmsted, OH
324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 324 reviews
April 02, 2025
We were connected with Roger Hagan when looking at cars. He was immediately able to take us on a test drive. He was friendly and kind and we enjoyed dealing with him. We drove away a new car today! He was immediately able to take us on a test drive. He was friendly and kind and we enjoyed dealing with him. We drove away a new car today! More
by snbgsu78
Employees Worked With
Roger Hagan
March 31, 2025
The customer service at Ken Ganley Subaru stands out amongst all the other dealerships I’ve been to. They have a friendly environment and focus on what we want, specifically the salespeople. The process amongst all the other dealerships I’ve been to. They have a friendly environment and focus on what we want, specifically the salespeople. The process of purchasing my Forester was as easy as I’ve ever experienced and they made sure to find me the best deal to work for my budget and lifestyle. I’ve been loving my new car thanks to them! More
by AltVisioner
Employees Worked With
Jimmy Tran
March 31, 2025
The sale rep Dylan was excellent. Very knowledgeable and professional. The dealership was clean and very accommodating to my granddaughters. Very knowledgeable and professional. The dealership was clean and very accommodating to my granddaughters. More
by smilton5655
Employees Worked With
Dylan Cairelli
March 31, 2025
Our salesman Jimmy, finance person Rachel, and a sales manager that was part of the process were all friendly and professional, and they made the purchase work for us. Our experience was not stressful as manager that was part of the process were all friendly and professional, and they made the purchase work for us. Our experience was not stressful as some experiences with other dealerships have been. We were very happy with the experience. More
by DanM
Employees Worked With
Jimmy Tran, Rachel Shafer
March 31, 2025
Excellent support and professional follow-up from salesperson, Gannon. Finance team and Gannon worked outside business hours to complete the final sale. salesperson, Gannon. Finance team and Gannon worked outside business hours to complete the final sale. More
by Tony
Employees Worked With
Gannon Ksenich
March 30, 2025
Test drove 2 vehicles. Purchased a 2024 Forester Wilderness. Destiney was out sales rep. She made our buying experience fun and stress free. Purchased a 2024 Forester Wilderness. Destiney was out sales rep. She made our buying experience fun and stress free. More
by Tammichaki
Employees Worked With
Destiney
March 28, 2025
I have leased 3 foresters through this dealership. Tom has always been such a good help with the leases. Then I have always returned for service over the years. The staff is always so kind and helpful Tom has always been such a good help with the leases. Then I have always returned for service over the years. The staff is always so kind and helpful and professional. This time was no exception.I was helped by a gentleman whose name I think was Willy. Wish I knew for sure. He explained what was going to be done and how long it would take and he was spot on with the time. He brought my car right to the door for me when I was ready to go. As an elderly woman I appreciated that. In summary let’s just say that I feel welcome and well taken care of when I go for service. More
by Muffin
Employees Worked With
Willy (I hope that’s his name)
March 28, 2025
Very impressed with professionalism, quality of work, and time consideration I received on my recent visit. Not only was my transportation to and from my home arranged, but the technician had a video for me time consideration I received on my recent visit. Not only was my transportation to and from my home arranged, but the technician had a video for me to see explaining the work done and proof that the work was successfully finished. Amanda, the service manager made me feel welcome and handled all details. More
by Joan
Employees Worked With
Amanda, don't remember technician's name.
