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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

April 17, 2020

Great I was very happy with the service of Max and the whole dealership, would highly recommend this to others. The service department was great too. More

by JILKNAPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen, Max Pipkin
Apr 20, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new vehicle! We look forward to seeing you again in service.

April 17, 2020

I've purchased several cars from the Ganley dealerships. Each time has been a great experience and I would recommend then anyone looking for a car. More

by BE40PILOT
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo, Jeffrey Rosen
Apr 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you and congratulations!

April 17, 2020

Tire Rotation Just went in for tire rotation. Stated I may need new tires in future but did not push for me to purchase them now. Car was finished on time. Great More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Apr 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review. We look forward to seeing you next time in service.

April 16, 2020

Great Very friendly and explained all the features of the Impreza! Although I went with a different brand of vehicle they did not put pressure on us to purc More

by JIMMY.THOMPSON39
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, Peter Kash
Apr 20, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your purchase of a new Impreza! We look forward to helping you again in service.

April 16, 2020

Service I appreciate the extra protection taken during the COVID 19 situation. Service people wore masks, and there was a six foot distance from the represen More

by ANITA.RHEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Apr 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

April 16, 2020

I was taken care of quickly, but it seemed to take longer than necessary to assess the problem. Part needed was not in stoc, but was in by the next day. Overall good experience. More

by DRBELMAN
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

April 15, 2020

Never easy buying a car. Always end up paying higher than fair market price which I did even during CV-19 times. Next time I will make sure I don't since I helped out a business in need. More

by CSHEELY11
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, Jeffrey Rosen
Apr 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and feedback.

April 15, 2020

Well Done Totally professional as expected; quick courteous service with a smile from all. The crew at Subaru of Bedford kept the social distancing commandment More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

April 14, 2020

30 Day Service Pleasant and social distancing maintained for my 30 day new purchase service. Easy & quick service with no complaints! Was a $0 out of pocket service More

by ZACSGTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 14, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new vehicle!

April 14, 2020

Recall for rear coil spring issue. Prompt, courteous, maintained virus protection per protocol. Service dept clean well managed. Easy to get appt for recall work on my 2015 Subaru. Th More

by JACKMANJUDY
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

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