Back

Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,603 reviews

April 25, 2020

Windshield cracked within 7 months due to temperature change. Declined requests for to complete inspection and nobody followed up with me. I learned after contacting someone multiple times that it was de More

by HMMPRICE
Recommend Dealer
No
Employees Worked With
Bryan Escott
Apr 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and for notifying us about this. We are looking into this matter with management. Please reach out if you have any more questions/concerns. Thank you.

April 23, 2020

Great Experience My salesperson, James, was outstanding. The whole experience was low-stress and pleasant. I will definitely recommend this dealership and James to oth More

by BDUVALL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
Apr 23, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! We hope to see you again in the service department.

April 23, 2020

Very nice people!! I had a very nice overall experience.. max was a really nice guy! I’m glad I got this dealership to go too :) More

by ALEXISNASH117
Recommend Dealer
Yes
Employees Worked With
Max Pipkin, Bryan Escott
Apr 27, 2020 -

Ken Ganley Subaru Bedford responded

Thank you again for your business and review! We hope to see you again in our service department.

April 23, 2020

Easy to work with. We were able to work together to find a price on a 2020 Subaru Outback that worked for all parties involved. More

by SBOETCHER
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, Jeffrey Rosen
Apr 23, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Outback! We hope to see you again in service.

April 23, 2020

I have a great experience every time I come hereGreat I have a great experience every time I come here Great people Even under these terrible times They were all great Love my forester as much as th More

by MBLEVINS1953
Recommend Dealer
Yes
Employees Worked With
Jody, TIM CUSICK
Apr 23, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

April 23, 2020

Very happy My salesperson, Gary, was totally excellent and the Subaru Outback recommended is dreamy to ride. The experience went smoothly even during these coron More

by AMY39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND
Apr 23, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new vehicle! We hope to see you again in service.

April 22, 2020

Didn't check brake lining on multi point check they ask me if I wanted the free multi point check I said yes but they never checked the brake lining, I inquired why not they said we didn't take the More

by SNOOPY217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jennifer leeds
Apr 23, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. We apologize for this miscommunication and are informing management, Thank you.

April 22, 2020

Friendly, Easy, Fast Great experience, I would recommend this dealership to anyone in the area looking for a Subaru. Paul was extremely helpful and made the process extrem More

by AUSTIN.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo, Jeffrey Rosen
Apr 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you again and we hope to see you in service.

April 22, 2020

Wife’s happy with the purchase. So that’s that. This sales team was nicer to deal with than their North Olmsted dealership. Didn’t overcharge me on oil change package. More

by FRANCISRED007
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
Apr 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and we look forward to seeing you again.

April 22, 2020

Even in crisis In midst of pandemic, wearing masks, gloves, and 6+ feet apart, customer service provided by Joe Walker through emails, texts, and in person was excep More

by diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Apr 22, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Beetle! We hope to see you again in service.

...
96
...