
Ken Ganley Subaru Bedford
Bedford, OH
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Windshield cracked within 7 months due to temperature change. Declined requests for to complete inspection and nobody followed up with me. I learned after contacting someone multiple times that it was de change. Declined requests for to complete inspection and nobody followed up with me. I learned after contacting someone multiple times that it was denied for warranty without having anyone assess the windshield in person. More
Great Experience My salesperson, James, was outstanding. The whole experience was low-stress and pleasant. I will definitely recommend this dealership and James to oth My salesperson, James, was outstanding. The whole experience was low-stress and pleasant. I will definitely recommend this dealership and James to other people. And I love my new Forester! More
I have a great experience every time I come hereGreat I have a great experience every time I come here Great people Even under these terrible times They were all great Love my forester as much as th I have a great experience every time I come here Great people Even under these terrible times They were all great Love my forester as much as the 1st day More
Very happy My salesperson, Gary, was totally excellent and the Subaru Outback recommended is dreamy to ride. The experience went smoothly even during these coron My salesperson, Gary, was totally excellent and the Subaru Outback recommended is dreamy to ride. The experience went smoothly even during these coronavirus times. Totally felt safe and cared for. More
Didn't check brake lining on multi point check they ask me if I wanted the free multi point check I said yes but they never checked the brake lining, I inquired why not they said we didn't take the they ask me if I wanted the free multi point check I said yes but they never checked the brake lining, I inquired why not they said we didn't take the tires off. Even though the pad check in on the multi point free check More
Friendly, Easy, Fast Great experience, I would recommend this dealership to anyone in the area looking for a Subaru. Paul was extremely helpful and made the process extrem Great experience, I would recommend this dealership to anyone in the area looking for a Subaru. Paul was extremely helpful and made the process extremely easy. More
Wife’s happy with the purchase. So that’s that. This sales team was nicer to deal with than their North Olmsted dealership. Didn’t overcharge me on oil change package. sales team was nicer to deal with than their North Olmsted dealership. Didn’t overcharge me on oil change package. More
Even in crisis In midst of pandemic, wearing masks, gloves, and 6+ feet apart, customer service provided by Joe Walker through emails, texts, and in person was excep In midst of pandemic, wearing masks, gloves, and 6+ feet apart, customer service provided by Joe Walker through emails, texts, and in person was exceptional. Top notch professional, very easy to work with. Above and beyond service during the most difficult of times. Highly recommend, both Joe Walker and Ganley Volkswagen of Bedford. And, love my VW Beetle! More