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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

May 05, 2020

Very good The only issue we had was how we had to push them to give us an acceptable amount for our trade in. Megan Parks was Exceptional! More

by JANEFERD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
May 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

May 04, 2020

Down to business Quick and straight to the point deal. Minimal haggling...thank goodness! Not hours of dealing with the back and forth and then bringing the "closer" i More

by TRACICOMBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen
May 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new vehicle! We are happy to hear that the sales process was pleasant and quick! We hope to see you again in our service department.

May 04, 2020

Very disappointed that only 1 employee was wearing a mask. All employees were congregating in one are with no social distancing. Did not make me feel great about getting into my car after service that a More

by jeancbelfiore
Recommend Dealer
No
Employees Worked With
Chris Wiley
May 04, 2020

Easy transaction during a difficult time The staff at Ganley went above and beyond to provide a high level of service. From the home selection process to the friendly and professional Q and More

by JOSEPH.MILANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Frejovsky, Alaina?, Jeffrey Rosen
May 06, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again and thank you for your review!

May 04, 2020

With everything that is going in my experience was great Ken offered for us to call with any questions or need help setting the car up More

by BOBT9720
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, Jeffrey Rosen, Bryan Escott
May 06, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again and thank you for your business!

May 01, 2020

Excellent Buying Experience We purchased a 2020 Subaru Impreza, the buying experience was trouble free. The sales and finance people where very professional and answered all our More

by WZAREFOSS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dayton Ware - 5 stars, Jeffrey Rosen, Max Pipkin, Peter Kash
May 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on the purchase of your new Impreza! We look forward to seeing you again in our service department.

May 01, 2020

Service was excellent and Jim made everything go smoothly and kept me informed as the appointment went on.. Everyone was very friendly and courteous. Social distancing was well observed. More

by HEEMS48
Recommend Dealer
Yes
Employees Worked With
Jim Buehner
May 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

May 01, 2020

great service Max was a pleasure to work with. He knew a lot about the car and was willing to spend all the time needed to educate me about it. He was straightforwa More

by HICKORY52051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pipkin, Bryan Escott
May 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and we hope to see you again in our service department!

May 01, 2020

Fast and great service. I cannot recall the gentlemen name at the signing good job. The Buick Encore isn't my choice but. it appears to be the right choice. More

by KIMLGATES
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
May 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and feedback.

April 30, 2020

Replace bad battery Service agent was friendly and courteous. He took the car in promptly and got the service done in a reasonable amount of time. Same good service I've More

by WRSCONSULTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Max Pipkin
May 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and continued business.

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