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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

May 13, 2020

Greg Love was great and thanks for everything and very knowledgeable he is a asset to the company I will come back again thank you More

by CODYCOHILL82
Recommend Dealer
Yes
Employees Worked With
Greg Love
May 14, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new vehicle and we hope to see you again in our service department.

May 13, 2020

Aero bar installation I was in and out in less than an hour and everything in my car was exactly the same as when I got out of it. This was a $0 cost experience as I had a More

by Jason G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, JENNIFER LEEDS
May 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

May 12, 2020

Had our Outback in for a oil change. A day later noticed oil on the garage floor under the car. Oil plug was not tighten properly. Unacceptable!!!!!! More

by ghelmuth
Recommend Dealer
No
Employees Worked With
JOE EMANUELE, TIM CUSICK
May 12, 2020 -

Ken Ganley Subaru Bedford responded

We apologize for this. Please give our service department a call and ask for management if this issue is continuing.

May 12, 2020

Thanks for a fantastic experience ... first time in a Subaru and I love this Legacy ... I’ll be spreading the word about Ganley Subaru Bedford . More

by frank s. maltempi
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Bryan Escott
May 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our dealership for your new Legacy! We are happy to hear that our staff made your first buying experience with us so pleasant. We hope to see you again in our service department.

May 11, 2020

True Professionals Who Care This is my 5th Subaru from this dealership. Outstanding service with a professional environment. They get to know you here and build relationships.... More

by Savvyshppr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker, LARRY BORO, Bryan Escott, Joshua Baskind
May 12, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your 5th Subaru from us! We greatly appreciate your support and continued business. We look forward to seeing you again in our service department.

May 11, 2020

Prompt and efficient The service was excellent. I was immediately serviced and my vehicle was ready when promised. The technician explained what had to be done and I More

by ATTYJHARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
May 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

May 11, 2020

Professional/High Quality We just purchased our second Forester from Ganley and Gary Axelband. Gary is very professional and we have, obviously, been satisfied with the qualit More

by RASCHILLER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
May 12, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your second Forester from us! We greatly appreciate your business and continued support.

May 11, 2020

Super Made my service visit effortless. prompt, notification when work completed was excellent.Car was delivered clean and on time. loaner car was provided, More

by BORK423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
May 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

May 11, 2020

Very disappointed! I took my car in for a rattling noise which was not repaired. They did replace my rear brakes. When I picked up my car and as soon as I turned my car on, I heard the noise. How could the More

by ILANA.719
Recommend Dealer
No
Employees Worked With
TIM CUSICK
May 12, 2020 -

Ken Ganley Subaru Bedford responded

We apologize for this inconvenience and problem. If you have not already, please give our service manager a call so we can resolve this issue in the proper manner.

May 11, 2020

Above and Beyond Service Ganley Subaru notified me of a recall and scheduled appointment at my convenience. Repair was made promptly at no cost and car was washed. Jennifer wa More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
May 12, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback!

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