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Ken Ganley Subaru Bedford

Bedford, OH

4.4
1,602 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,602 reviews

January 25, 2021

I got my first car from them and all went really well. Loved all their services and time and cooperation. I deducted a star only because I was provided with the wrong key for my second one. I informed t More

by nm
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for choosing Ganley Subaru and Mike and allowing us to assist you in finding the perfect vehicle! We are so happy to have made another relationship with a customer and look forward to assisting you in your next vehicle purchase. We want to apologize for the miscommunication with the key.

January 25, 2021

Had such a great experience here! Mike Bryson was knowledgeable and honest to assist me in making the best choice. I was overwhelmed going into the whole experience but Mike let me ask all the questi More

by gshipta10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben in financing was very helpful, quick, and made me laugh even with stressing over such a big purchase!, Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to leave feedback, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2021

This is our 3rd Subaru purchased through Bryson! He truly makes the buying/leasing process so easy. No pressure ever and knows his cars inside and out. He really gets you the best deal you could get and does More

by Ebuda326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for purchasing your 3rd Subaru from Mike Bryson and our Subaru team! We are happy to hear about your excellent experience. We look forward to seeing you again.

January 12, 2021

We just picked up our fourth Subaru from Ganley of Bedford. Mike Bryson has been our representitive every time and we recommend him without reservation. He knows his product line thoroughly and is v More

by Todd R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn, Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Todd, thank you for your business and continued support! We hope you are still enjoying your vehicle and come see us in our service department.

January 08, 2021

Told me a $750 discount would be applied to the vehicle price but literally within the hour of me being scheduled to pick up the vehicle and already having a deposit down, they tell me it's a stupid VISA g More

by Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Rosen
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Shaw, we apologize for the miscommunication. We always want to be transparent and we sorry to hear that this instance was not communicated properly. Thank you for bringing this to our attention.

January 04, 2021

After seeing a listing on cars.com I got to the dealership to find the listing was $5k more and they wouldn't honor the internet price More

by genebean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Escott
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

We are sorry to hear about this lack of communication and appreciate you bringing this to our attention.

January 04, 2021

Mike and Jeff were a sincere pleasure to work with! I had been working with car salesmen from all over Ohio at EVERY Subaru and a few other dealerships and by far, Mike Bryson was one of the friendliest, def More

by ShereeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen, Mike Bryson, Jeffrey Rosen
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

We want to thank you for your business and continued support! We are happy to hear that Mike and Jeff did a fantastic job from start to finish. Your kind words and building lifetime relationships are why we do what we do. We hope you are still enjoying your Subaru and come see us again.

January 02, 2021

I’d give him 10 stars if I could, he was awesome. He felt more like a friend than a salesman. He knew everything about the car I was interested in and made it my experience so much better. I would definitely More

by Joe.Lupo416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Joe, thank you for your business and continued support! We hope you are still enjoying your vehicle and come see us in our service department.

December 31, 2020

Worked with Mike Bryson to lease new Forester...usual great service and attention from Mike...this marked my 4th Forester lease with Mike. Handled the covid 19 protocols well. Always available for questi More

by gjc
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

We are happy to hear about your excellent leasing experience with Mike and greatly appreciate your business. We hope you are continuing to enjoy your new Forester and come see us in our service department!

December 31, 2020

I leased my first Subaru yesterday. Mike Bryson made it easy. We settled on the deal over the phone. Mike located the exact color and package I wanted. Pick up was easy peasy. This is my 8th leased vehicl More

by Msuedudek
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Congratulations again on your first, Subaru lease! We are so happy to welcome you to the Ganley Subaru Family and are happy to hear that Mike made the whole process enjoyable from start to finish.

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