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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

June 26, 2020

Very professional and helpful. Manager was very helpful when I wasn't happy with the mirror. Was told only some of the cars had the door option mirror. Helped me get the one I thought I had. Andrew will g More

by PHILD1947
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Aundre Hildreth
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for your business and continued support! We hope you are still enjoying your vehicle are happy to hear that Jeffrey and our whole team was helpful and efficient.

Oct 28, 2021 -

PHILD1947 responded

Didn’t set this

June 26, 2020

Excellent service!! Polite and professional customer staff. Especially Jennifer.😊 My vehicle was serviced in an efficient and timely manner. Love the inspection and car wash. More

by M.GILLEYLEN
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience! It is very important to us that you are completely satisfied with your experience at our dealership!

June 26, 2020

Ganley Volkswagen service was highly responsive, They were patient in explaining my problem clearly and courteously . They followed up, did the work in a timely way and gave individualized service. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Mike Murphy - exceptionalities
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Dee, Thank you for the positive feedback and five star review, we appreciate it!

June 26, 2020

Probably the easiest customer experience I have had in my 50+ years of vehicle purchases Thank you AJ and your organization Now I get concerned with survey minimals More

by SOBOTINCIC
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback! We are happy to hear AJ and our team provided you with such a pleasant experience. Also we are working on the survey restrictions!

June 26, 2020

Easy to get in for service which was fast and efficient. Jennifer was very helpful in answering my questions. Keep up the great service. I appreciate it and love my Subaru! More

by MAMONEKATHY
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive review, we appreciate your feedback. Jennifer will be very happy to know that she provided you with such a pleasant experience!

June 26, 2020

Very satisfactory. I was pleased with the covid-19 compliance. Everyone in the waiting area were wearing masks too. Jennifer gave me several updates on the progress of m More

by PAMFIRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback and five star review. Your safety during these times is extremely important to us!

June 26, 2020

Mike Murphy is fantastic. He took good care of getting my car to the Service Dept and returned in a timely manner. Mike explained accurately what was serviced on my VW. He is extremely efficient, and explain More

by KAYMSWEENEY
Recommend Dealer
Yes
Employees Worked With
Mike Murphy (10 stars)
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review, we appreciate your feedback! Mike will be pleased to know he earned such a positive review!

June 26, 2020

Great customer service. Very good customer service on the purchase of a new Subaru Outback. Very responsive to questions and concerns. Worked hard to find the vehicle tha More

by SSCHWARTZ10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Jeffrey Rosen
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru Outback. Thank you for choosing Ganley Subaru of Bedford, enjoy your new Subaru!

June 26, 2020

Great service!!! Paul was wonderful taking care of the pick up and drop off of the car. The text service was wonderful too! Thank you! More

by KLMNOVEMBER18
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the review, we appreciate your five star rating and positive feedback!

June 26, 2020

Great car leasing experience!! Friendly staff. No pushy sales people !! I felt very comfortable . Manager Brian Gillum is amazing. Very professional and attentive to our needs. Paul is the best !! So down More

by KMK2166
Recommend Dealer
Yes
Employees Worked With
Brian Gillum, Paul Mezzacapo
Aug 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you in purchasing your 3rd Subaru! We look forward to helping you in the future with all your Subaru needs!

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