
Ken Ganley Subaru Bedford
Bedford, OH
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Very professional and helpful. Manager was very helpful when I wasn't happy with the mirror. Was told only some of the cars had the door option mirror. Helped me get the one I thought I had. Andrew will g when I wasn't happy with the mirror. Was told only some of the cars had the door option mirror. Helped me get the one I thought I had. Andrew will get back to me when I can get it done. So everyone was excellent. still working to get a referral I said I would. More
Excellent service!! Polite and professional customer staff. Especially Jennifer.😊 My vehicle was serviced in an efficient and timely manner. Love the inspection and car wash. staff. Especially Jennifer.😊 My vehicle was serviced in an efficient and timely manner. Love the inspection and car wash. More
Ganley Volkswagen service was highly responsive, They were patient in explaining my problem clearly and courteously . They followed up, did the work in a timely way and gave individualized service. were patient in explaining my problem clearly and courteously . They followed up, did the work in a timely way and gave individualized service. More
Probably the easiest customer experience I have had in my 50+ years of vehicle purchases Thank you AJ and your organization Now I get concerned with survey minimals 50+ years of vehicle purchases Thank you AJ and your organization Now I get concerned with survey minimals More
Easy to get in for service which was fast and efficient. Jennifer was very helpful in answering my questions. Keep up the great service. I appreciate it and love my Subaru! Jennifer was very helpful in answering my questions. Keep up the great service. I appreciate it and love my Subaru! More
Very satisfactory. I was pleased with the covid-19 compliance. Everyone in the waiting area were wearing masks too. Jennifer gave me several updates on the progress of m I was pleased with the covid-19 compliance. Everyone in the waiting area were wearing masks too. Jennifer gave me several updates on the progress of my service. More
Mike Murphy is fantastic. He took good care of getting my car to the Service Dept and returned in a timely manner. Mike explained accurately what was serviced on my VW. He is extremely efficient, and explain car to the Service Dept and returned in a timely manner. Mike explained accurately what was serviced on my VW. He is extremely efficient, and explains the service rendered on my car.I am extremely pleased. More
Great customer service. Very good customer service on the purchase of a new Subaru Outback. Very responsive to questions and concerns. Worked hard to find the vehicle tha Very good customer service on the purchase of a new Subaru Outback. Very responsive to questions and concerns. Worked hard to find the vehicle that I wanted. More
Great car leasing experience!! Friendly staff. No pushy sales people !! I felt very comfortable . Manager Brian Gillum is amazing. Very professional and attentive to our needs. Paul is the best !! So down sales people !! I felt very comfortable . Manager Brian Gillum is amazing. Very professional and attentive to our needs. Paul is the best !! So down to earth, friendly and knows alot about the vehicles. He was very patient and answered all of my many questions. This is my 3rd Subaru lease. Happy to have jumped ship and join the Ganley family. I will definitely refer everyone to Brian Gillum and Paul every chance I get. I will definitely be back for my 4th Subaru !! Thank u.. More