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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

June 27, 2020

Best fast service. The best support employees and straght up and honest.clean environments Courteous and good information from phone service. Complete satisfaction. On the road and needed help. Thank you. More

by bunyantimothy
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

We are happy to hear that our team provided you with an excellent service visit and had you in and out!

June 27, 2020

We have enjoyed working with Ezra in the past and he was helpful and responsive for our last purchase even keeping in touch through his personal challenges. Paul did a great job with showing us all the fea More

by ABCKJIM
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo, Ezra Pecha
Aug 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback. Ezra and Paul will be happy to know they provided you a great experience here at our dealership!

June 26, 2020

Very friendly and helpful staff. Good prices. Convenient location right between home and CLE downtown. Got my 5th Subaru with no issues and the process was smooth and nice. More

by Vitaliy Khrenov
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing Ganley Subaru of Bedford to purchase your Subaru! We hope you are enjoying your new Subaru and look forward to seeing you in the future for anything you may need.

June 26, 2020

Great service, friendly staff, and flexible pickup. Everyone was apt to answer and questions and help with any issues that may have arisen. Excellent customer service, I will always bring my Subaru her More

by NEWTONJ44
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you, we appreciate your positive feedback and look forward to seeing you in the future for all your Subaru needs!

June 26, 2020

No issues with service but was annoyed when I made the appt I wasn't told about removing everything from back or gas tank maximum. More

by npowell4
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback, we will be working on that communication!

June 26, 2020

GO TO THIS DEALERSHIP They guys were stellar in handling my service and responsive to all my inquiries. Amazing experience. Amazing treatment by every person involved i More

by MITCHELL.LAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS, Chris Wiley, Matt Heilmann
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Mitch, Thank you for the five star review and positive feedback! We appreciate your business and hope to help you with all your Subaru needs in the future! Thank you

June 26, 2020

I was taking care of in a timely manner. The service department and the technician went above and beyond to deliver a great customer service. More

by Eli
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Eli, Thank you for the five star review, your satisfaction is very important to us!

June 26, 2020

It was walk-in, very quick service, discount my bill with out asking them, very clean and organized place, very friendly and professional staff definitely I recommend it to all my friends and family 5 stars More

by ELSSAIDY
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and are happy to know you had a pleasant experience at our dealership! Thank you

June 26, 2020

They are good people. I’m haspy to give reviews but not too many words please thanks Nothing else needs to be said if you know what I mean More

by MYRON.GILBERT
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, JOE EMANUELE
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review!

June 26, 2020

Scheduled a recall repair. Started service as scheduled. Timely completion. Offered other services at reasonable prices. Seemed to have all Covid cleanliness required. Washed car after. More

by TNTOKAR
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our service department and taking the time to leave us a review! We greatly appreciate your business and kind words. We are happy to hear everything was up to your standards and went well.

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