Ken Ganley Subaru Bedford
Bedford, OH
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I was satisfied with the price of the car after negotiating. I was not happy when I arrived to pick up the car because it was dirty inside and out. After having it rewashed it wasn't dried off an negotiating. I was not happy when I arrived to pick up the car because it was dirty inside and out. After having it rewashed it wasn't dried off and the inside was still dirty. I think that the cleaning of the vehicle could have been better service. More
Mike Bryson was excellent in every way. He efficient and fair. Ben in finance got us through quickly and was great! The entire experience was exceptional! fair. Ben in finance got us through quickly and was great! The entire experience was exceptional! More
Jacob was an excellent salesman. Informative, respectful, helpful, and patient! He helped us make the best decision for us on vehicle and financing. I'd buy from him again! helpful, and patient! He helped us make the best decision for us on vehicle and financing. I'd buy from him again! More
I came in without an appointment because the phone app was not working correctly. Joe took care of me immediately. He was very kind and helpful. The service department installed an update in a very short was not working correctly. Joe took care of me immediately. He was very kind and helpful. The service department installed an update in a very short time. More
Chris was personable, respectful and attentive. Love this dealership. I had to bring my handicapped son with me, everyone was so kind and accommodating. I highly recommend this dealershio. dealership. I had to bring my handicapped son with me, everyone was so kind and accommodating. I highly recommend this dealershio. More
I was a walk in customer without an appointment for an change and tire rotation, done quickly. A bit pricey but was satisfied with the service. Thanks Jennifer change and tire rotation, done quickly. A bit pricey but was satisfied with the service. Thanks Jennifer More
Chrissy was very helpful, prompt, polite and professional. She is a great representative for Subaru. I will recommend Ganley to friends because of your service. professional. She is a great representative for Subaru. I will recommend Ganley to friends because of your service. More
The service time was reasonable and they let me use a coupon. So that was a bonus. I was disappointed that they did not update my oil change sticker and did not wash my car. I always get my maintenance d coupon. So that was a bonus. I was disappointed that they did not update my oil change sticker and did not wash my car. I always get my maintenance done there so I was quite surprised during this visit. Maybe a checklist needs to be provided to the service employees to ensure consistently. More
Mostly, this was a seamless process from beginning to end. However, my car was returned to me with a engine light on. Also, it would be super nice to have the car returned vacuumed out. end. However, my car was returned to me with a engine light on. Also, it would be super nice to have the car returned vacuumed out. More
Very attentive service and I really appreciate the availability of a loaner! I was not able to afford to address all of the recommended service at this time. availability of a loaner! I was not able to afford to address all of the recommended service at this time. More