Ken Ganley Subaru Bedford

Brought our Ascent in for recall service. Not done properly and car required return to the shop. Picked it up and then had more severe problems with leaking gas. Had to have the car towed back to sh properly and car required return to the shop. Picked it up and then had more severe problems with leaking gas. Had to have the car towed back to shop. Job now appears to have been done correctly. Reality is the recall service resulted in car being more dangerous to drive than prior to taking it in. While folks we dealt with were helpful difficult to navigate the call center and talk with someone. More

Friendly service, work completed in a timely manner. Additional findings explained thoroughly, and was also given heads up the next service would be extensive in nature Additional findings explained thoroughly, and was also given heads up the next service would be extensive in nature More

Enjoyed our experience with the direct salesperson. Car was clean upon delivery. The final paperwork process was slow which could have been completed prior to delivery. was clean upon delivery. The final paperwork process was slow which could have been completed prior to delivery. More

Joe told me it would take it would only take an hour to take care of the recall issue, change my oil and rotate my tires, it took even less than that....not to mention they washed my car which was a nice take care of the recall issue, change my oil and rotate my tires, it took even less than that....not to mention they washed my car which was a nice surprise. More

Ganley has Courteous associates, quick service and the premises were COVID safe. Great experience! I like how you don’t need an appointment for routine service. premises were COVID safe. Great experience! I like how you don’t need an appointment for routine service. More

Excellent experience with Sam Spacagna. Knew just what I wanted. No pressure buying, Sam sold me with the dynamics of a Subaru including safety features. wanted. No pressure buying, Sam sold me with the dynamics of a Subaru including safety features. More

Tim Cusick was great! He got me in and in just over an hour and it was very convenient for me to wait in the lounge. Wi-fi was excellent and the price was super. hour and it was very convenient for me to wait in the lounge. Wi-fi was excellent and the price was super. More

I've reviewed this dealership's service for dozens of years over the course of owning 3 sequential Subaru vehicles. They are excellent, one of the top reasons I never buy any other car brand. years over the course of owning 3 sequential Subaru vehicles. They are excellent, one of the top reasons I never buy any other car brand. More

This is the second time we went to galley subaru Bedford.I think that if you go there once and get great service, you go back again.The second time was even better. Bedford.I think that if you go there once and get great service, you go back again.The second time was even better. More