Ken Ganley Subaru Bedford
Bedford, OH
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everything is and was perfect. thank so much. i will always trust my car with your facility. looking forward to working with you all again. always trust my car with your facility. looking forward to working with you all again. More
Always pleased by their service and sales people. Jennifer in service is great as is Mike Bryson in sales. I always try to refer people to Mike who are looking for a new car. Jennifer in service is great as is Mike Bryson in sales. I always try to refer people to Mike who are looking for a new car. More
Andrew was an excellent salesman. He was kind and really great with communication. I appreciate all he did for a phenomenal buying experience. The best complement I can give is I would purchase from him great with communication. I appreciate all he did for a phenomenal buying experience. The best complement I can give is I would purchase from him again. Thanks! More
Actions speak louder than words. I have purchased 11 subarus from Mike with some very creative deals. 11!!!!! I have looked at other cars and researched but seem to always come back. So far Subaru ha subarus from Mike with some very creative deals. 11!!!!! I have looked at other cars and researched but seem to always come back. So far Subaru has proven to be extremely reliable and I have no reservation recommending Mike to work with. More
chrissy was very attentive, and helpful. Cost of windshield wiper was a bit high , available as OEM for $15.27 . Charge in Parts Department was $20.45 plus tax. windshield wiper was a bit high , available as OEM for $15.27 . Charge in Parts Department was $20.45 plus tax. More
They were thorough and very clear about the service that they provided. With the service took looks like it was going to take longer than expected they provided a loaner car without questions. they provided. With the service took looks like it was going to take longer than expected they provided a loaner car without questions. More
Great service and my appointment was on time and it fit my schedule. Would recommend this dealership to all my co workers. Thanks for the great service. my schedule. Would recommend this dealership to all my co workers. Thanks for the great service. More
For the service I came in for was partly done. I came in for a sound on the driver side front wheel area and when i would go over a bump it could be heard clearly. The service agent said it was a control ar for a sound on the driver side front wheel area and when i would go over a bump it could be heard clearly. The service agent said it was a control arm problem. but also gave me other recommendations on other areas of the car for repair. So when i drove the car off the lot after service the car sounded great until 3 days later where the original sound started again (at a low sound but still there). So i took it back only to be told the i needed front struts. Now the strut's were not part of the recommendations giving to me at the time of the original service call. Very disappointed in the recognition of a problem and really only got half the work done. Also my oil cap was found off, this is the second time i have come in and was told that from the service department. I believe what they said was true but there was no one to ask why. since taking ownership of the car ~10/2016 I have consistently replacing oil in the car based on the oil indicator in the car. I have come up there for this issue. again another disappointing in the lack of recognition of a needed service to the car. One more thing, this is about m y sales man. Each time I come up there and see him, he has no idea who I am. (I'm a sale man, I don't forget a face) More
Cycle Vargo was simply AMAZING!!! He was very attentive and accommodating. I greatly appreciated the fact that Cycle made sure I was provided a loaner so that we could continue with our weekend travel plan and accommodating. I greatly appreciated the fact that Cycle made sure I was provided a loaner so that we could continue with our weekend travel plans in addition to keeping me abreast of the repair status. Thank you Cycle for going over and beyond the call of duty. More