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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

August 27, 2020

everything is and was perfect. thank so much. i will always trust my car with your facility. looking forward to working with you all again. More

by BARBARAAMILAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Sep 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback, it is very important to us. We are pleased to know you have had a great experience with our dealership thus far and look forward to seeing you in the future!

August 27, 2020

To slow, was told I would be there like a hour and a half and was there three hours. Bad job on car detail c More

by AYISHASH83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
August 27, 2020

Always pleased by their service and sales people. Jennifer in service is great as is Mike Bryson in sales. I always try to refer people to Mike who are looking for a new car. More

by Davidmeredith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, JENNIFER LEEDS
Aug 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! Jenn and Mike will be happy to know they gave you an excellent experience!

August 27, 2020

Andrew was an excellent salesman. He was kind and really great with communication. I appreciate all he did for a phenomenal buying experience. The best complement I can give is I would purchase from him More

by TRINIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Aug 29, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and five star review! Thank you for your business.

August 27, 2020

Actions speak louder than words. I have purchased 11 subarus from Mike with some very creative deals. 11!!!!! I have looked at other cars and researched but seem to always come back. So far Subaru ha More

by Tmcneal301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 01, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your continued business over the years and your positive feedback is very important to us!

August 27, 2020

chrissy was very attentive, and helpful. Cost of windshield wiper was a bit high , available as OEM for $15.27 . Charge in Parts Department was $20.45 plus tax. More

by JAGORDONMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback on your visit, we appreciate your business!

August 26, 2020

They were thorough and very clear about the service that they provided. With the service took looks like it was going to take longer than expected they provided a loaner car without questions. More

by GROSSO.RILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Aug 27, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! We are happy to know you are satisfied and were provided a pleasant experience.

August 26, 2020

Great service and my appointment was on time and it fit my schedule. Would recommend this dealership to all my co workers. Thanks for the great service. More

by JIMCHADOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Aug 27, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback and five star review! We are pleased to know you are satisfied!

August 26, 2020

For the service I came in for was partly done. I came in for a sound on the driver side front wheel area and when i would go over a bump it could be heard clearly. The service agent said it was a control ar More

by SLOVELACENOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
August 26, 2020

Cycle Vargo was simply AMAZING!!! He was very attentive and accommodating. I greatly appreciated the fact that Cycle made sure I was provided a loaner so that we could continue with our weekend travel plan More

by SGIBSON9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cycle Vargo
Aug 27, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for providing us your feedback on your recent visit! Cyle will be very happy to know he was able to provide you an amazing service experience! Thank you for your business!

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