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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 03, 2020

The staff at Ganley Subaru are always friendly and very efficient. Jennifer kept me informed about my repair and was very courteous. Great vehicle and great people! More

by kathlenenowicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for you positive review and feedback. We are happy to know that you are satisfied with your visit.

September 02, 2020

Larry Boro had everything ready when I came in. Baskin helped a great deal setting things up in the car and coordinating with my phone. For the financial side the young lady was brief but thorough enough More

by DBGOODFELLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Cathy Burnstine, Bryan Escott, Joshua Baskind
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review, it is very important to us that you are completely satisfied. Congratulations on your new car, enjoy!

September 02, 2020

Chrissy was, kind, courteous and sincere. She kept me informed with the progress and was very professional. I am always pleased with my service here. More

by cmarsh40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review and positive feedback. Your satisfaction is very important to us!

September 02, 2020

Fir the first time, I was very pleased with the service visit. I give high marks to service advisor Tim Cusick, who gave me his time and attention. More

by zagnut34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for giving us your positive feedback regarding your recent visit. We are happy to hear Tim provided you with a great experience!

September 01, 2020

Didn’t expect much from the promise in the online ad. Lo in behold they were able to fulfill their promise. Promise Made Promise Kept More

by PVAULTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Aundre Hildreth
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback! We plan to continue fulfilling our promises!

September 01, 2020

A light bulb was replaced. It cost me $48 to replace the brake-light bulb. The manual recommended I have the dealer replace it. $48. More

by WARD4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi, Chrissy Walsh
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and review!

September 01, 2020

We paid a fair price and got no film flam from ours salesman, Kevin Weiss. Anytime you can deal with a used car salesman who successfully disguises the fact that he is a used car salesman is a plus. More

by ultra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss, shawn
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, we are pleased to know you had a great experience!

September 01, 2020

Sam Spacagna and his manager Jeffrey were great, kind, courteous and very patient with all of my questions!They worked to get me the best deal that I was happy with and fit my budget! More

by VIVEKAJENKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin, Peter Kash, Jacob Hignett, Samuel Spacagna
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We are glad that you are satisfied!

September 01, 2020

Chris was very professional and friendly. Service was done in an hour with no problems. The place was very clean and everyone was kept at a good social distance. Thanks Chris. More

by ABATCH1224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback. It is very important to Chris and our team that you are completely satisfied.

September 01, 2020

Fantastic!! Superb!! It is a very welcoming dealership. Everyone was so nice. My salesman Larry was especially nice to work with and now he’s not just my salesman but a friend! More

by DINADEFRANK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, LARRY BORO, Jeffrey Rosen, Joshua Baskind
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Dina, We are so pleased to know that Larry and our team provided you with an exceptional experience! Thank you for allowing us the opportunity to work with you. If you ever need anything please be sure to give us a call! 440-439-3444

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