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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 06, 2020

I appreciate the service I receive from this dealership always treated with respect and my service representative pays attention to my questions and always answers. More

by georgiegirl0221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and are happy to know you had such a positive experience at our dealership!

September 04, 2020

Excellent service. Everything went very smoothly! Thanks to everyone on the Ganley team for their assistance with my vehicle. I recommend you highly. Thanks again. More

by SCOBAS2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, JOE EMANUELE, Jeffrey Rosen, Peter Kash, Bryan Escott, Joshua Baskind
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

We are happy to know you had a pleasant experience at our dealership, thank you for your five star review!

September 04, 2020

I did not have an appointment but they let me in very smoothly. Friendly check in. Swift service. Explained the service they were going to give me. More

by SURGEON24HRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us a five star review and positive feedback, your satisfaction is our top priority.

September 04, 2020

I was welcomed quickly by Joe. He clearly outlined the service to received and the time required. In addition he reminded me I had pre-paid for service when car was purchased. Service was completed and More

by MRICHEY10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

We are happy to hear you had a positive experience at our dealership and with Joe. Your satisfaction is very important to us. Thank you for the five star rating!

September 04, 2020

Service was great thank you very much and it's close to home been using Ganley for years and will continue to used their services for my car care More

by wiswillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us that you are completely satisfied!

September 04, 2020

Bought our Forester at Ganley 8 years ago and have been very happy w/ our vehicle as well as the Service Department. Highly recommend this dealership. More

by FARTHING3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Chris Wiley, Chrissy Walsh
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued business at our dealership, your loyalty is very important to us as well as your satisfaction!

September 04, 2020

We always have excellent service when we bring our Legacy or Impreza Sport in for service and this visit was no exception,,,even without an appointment, More

by SMLIPIRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review, it is very important to us! Joe and our team will be happy to know that you had an excellent experience.

September 04, 2020

Always great service here! Being a 2-Forester family, Always great service here! Being a 2-Forester family, we've had confusion over the notices for service and special deals Ganley sends out. At this v More

by ricktaft001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier (don't remember her name)., JENNIFER LEEDS
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we are pleased to know Jennifer took care of your concerns!

September 04, 2020

Convenient and friendly service every time I take my vehicle in. This time the service rep was Cyle. He also performed a VIN check for me. The prior time he was able to locate the extended warranty fr More

by CHRISTOPHER.CLARK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Christopher, Thank you for your positive feedback and review. It is very important to us that you are completely satisfied. Please give us a call if you need anything!

September 03, 2020

Routine service went great! ;Fixed a few additional items and one part was on back order. Delivered my car back to me as requested since I had no transportation yesterday. Excellent all around. More

by RFINKENTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mychael
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review and feedback, we appreciate it!

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