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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 09, 2020

Thanks again for friendly fast service! Also, thanks for the free rental which helped my day to go more smoothly. So pleased with my Subaru Impreza! More

by TURKKM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, we are pleased to know you had a pleasant experience at our dealership!

September 09, 2020

Very good and comfortable service, Thank you! Sometimes I just run in and they did the service what I wanted, they helped me and made my car in good conditions, let my car go safety. So happy with Subaru Fas More

by weiwei092001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your positive feedback. We are happy to hear you are satisfied with your experience at our dealership.

September 08, 2020

Great customer service. Chris was welcoming and professional. My 30,000 mile maintenance took less time than I thought. Refreshing to know my Maintenance contract has been extended due to COVID. More

by BLESSINGSANDHONOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to provide us with your feedback on your recent visit. We are happy to hear Chris gave you a great experience at our service department!

September 08, 2020

Great Service The only problem was that they bought the loaner car with no gas in it. Beside that everything else was great. Thank you More

by MMMJ4K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review and positive feedback. We appreciate it and will make sure that your loaner has gas in it next time.

September 08, 2020

Enjoyed the process, work done right the first time Great service. Staff was friendly and helpful. Staff was welcoming and professional service was completed in the time estimated More

by ROB_KRAUSS
Customer Service
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Rob, Thank you for the positive feedback and five star review. Your satisfaction is very important to us!

September 07, 2020

Great service! Thank you for taking the time to do everything that needed to be done! We will be back for our next service appointment More

by SUSANRINGEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for giving us your positive feedback, we look forward to servicing you in the future!

September 07, 2020

Great service. Staff was friendly and helpful. Car was taken at the appointed time and service was completed in the time estimated. I've always been well taken care of. More

by CBEIGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mychael Delano
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review and positive feedback, it is very important to us!

September 07, 2020

Friendly service that goes above expectations to make it a hassle free buying experience. James was a zero-pressure salesman and Alana went above and beyond in her help with title change and warranty info. More

by MCARY1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alana Snyder, James Drake
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent experience at our dealership. We are pleased to know that James and Alana exceeding your expectations!

September 07, 2020

I have purchased multiple cars from this dealership. I feel like it is well organized, managed effectively and has employees that care about you as a customer. I would recommend them to friends and fami More

by THOMASARICCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Bryan Escott, James Drake
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and are happy to know you had a positive experience at our dealership. Thank you for the recommendations, it is very important to us!

September 07, 2020

Staff was friendly, courteous and responsive to my questions. Willing to be helpful. Sales rep who sold me the car coincidentally called while I was driving to drop off for my first year anniversary More

by EDDIEG329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo, Chris Wiley, Chrissy Walsh
Sep 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, we are pleased to know you are satisfied with your experience at our dealership. If you ever need anything please be sure to contact us!

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