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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 10, 2020

We worked with Mike and his team to lease our 4th Subaru this weekend. In short, he's fantastic at his job--very knowledgeable and amazing customer service. I recommend Ganley Subaru of Bedford without he More

by lambriola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your 4th Subaru, we appreciate you allowing Mike and our team assist you through your purchase! Thank you for you positive feedback and five star review.

September 10, 2020

Wonderful service. The service manager was fantastic, felt like a VIP. Did the service in exceptional timely manner. Washed my car which was much appreciated. Clean dealership with pleasant surroundings More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager , TIM CUSICK
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Mary, Thank you for the positive feedback, we appreciate you bringing your car to our dealership. If you ever need anything please be sure to give us a call!

September 10, 2020

Great service and timely work on my 2015 Subaru. They identified several items that needed repair In addition to my yearly service and repaired them efficiently. I always depend on Ganley and my service More

by SLU64HILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure I have his name correctly, JOE EMANUELE
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you with all your Subaru needs, we appreciate your feedback!

September 10, 2020

The service staff is always attentive and professional. I wouldn’t take my vehicle to any other facility. Trustworthy technicians who perform prompt and courteous maintenance every time. More

by mfergie923
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mareli, TIM CUSICK
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us that you are always satisfied with your experience at our dealership!

September 10, 2020

Great service. Work was done in one hour as promised. Nice to have a car wash included. Waiting area was clean. Also, nice to come in when I want to without appointment. More

by WAP38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the review and positive feedback!

September 10, 2020

Courteous service. Work performed by trained technicians using genuine Subaru parts. The waiting area is clean with ample diversions. And, the hot chocolate is very good. More

by MRCHIPS_29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, TIM CUSICK
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, we are happy to know that you are satisfied! Also glad you enjoyed our hot chocolate.

September 10, 2020

Chrissy was in incredibly helpful and went above and beyond to make sure I could make a work meeting through the use of a rental car. More

by d_j_duffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to give us your feedback on your recent visit. Thankfully Chrissy and our team were able to accommodate your needs and make sure you were satisfied at all times!

September 10, 2020

My Subaru is 11 years old and I am treated like I just bought a brand new one Thanks for the outstanding service I am thinking of buying another one More

by LPOWELL0606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Chrissy Walsh
Sep 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback. We are pleased to know that your experience at our dealership has been great! Let us know when you're ready to buy a new one!

September 09, 2020

Kevin Weiss was the sales representative who helped me find the perfect car. He addressed my specific needs and helped me find a car that met all of my parameters. Kevin was knowledgeable, professional More

by LOUISEMOYSAENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

Louise, Thank you for the positive feedback and five star review! Kevin and our team will be pleased to know they provided you with such exceptional service. If you ever need anything or have any questions please be sure to give us a call! 440-439-3444

September 09, 2020

Excellent service and great people to work with. Very clean waiting room. Service done very timely. They inspected everything and gave me a written report on how everything is. More

by vanakenjewel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 10, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to give us your feedback regarding your recent visit. Thank you for your five star rating!

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