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Ken Ganley Subaru Bedford
Bedford, OH
1,600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,600 reviews
September 14, 2020
Staff was pleasant and service performed was completed timely. Service personnel kept me informed the entire wait time. Waiting area was clean and conformed to covid guidelines. timely. Service personnel kept me informed the entire wait time. Waiting area was clean and conformed to covid guidelines. More
by LUCY_ZUBER
Verified CustomerEmployees Worked With
JENNIFER LEEDS
September 12, 2020
Always cheerful and knowledgeable. Scheduling an appointment is easy, and availability is plentiful. I’d recommend Ganley Subaru to friends, family and neighbors. Her haw appointment is easy, and availability is plentiful. I’d recommend Ganley Subaru to friends, family and neighbors. Her haw More
by ARTISTB4
Employees Worked With
JOE LONARDO, JENNIFER LEEDS, Chris Wiley, Bryan Escott
September 12, 2020
It was a very good experienceEasy to make an It was a very good experience Easy to make an appointment Friendly people and very convenient Thank you for making it easy I appreciate it It was a very good experience Easy to make an appointment Friendly people and very convenient Thank you for making it easy I appreciate it More
by LISAMCK2
Employees Worked With
JOE EMANUELE
September 12, 2020
My service man...sorry I forgot his name ....was extremely helpful and willing to do whatever.....I had told him last time I was there that they skipped me in the rotation....he made sure I was righ extremely helpful and willing to do whatever.....I had told him last time I was there that they skipped me in the rotation....he made sure I was right up front and going to be taken care of.....very conscientious about meeting my needs....great job! More
by TMACBAYLEIGH
Employees Worked With
really not remembering his name....his desk is straight back when you enter the service area
September 12, 2020
Fantastic !!Welcoming!! Service Department was great, Matt was so very welcoming and nice. My car was done even before the estimated time. Will definitely be back!! Matt was so very welcoming and nice. My car was done even before the estimated time. Will definitely be back!! More
by DINADEFRANK
Employees Worked With
Chris Wiley, Matt Heilmann
September 11, 2020
Its been bad! I have purchase two cars from Toyota and I have never experience any thing like this. Its so awful, are hands a locked from purchasing second car. General Manger refuse to call back. I been to have never experience any thing like this. Its so awful, are hands a locked from purchasing second car. General Manger refuse to call back. I been told its no one over him. Another dealership told us to come to them, maybe they can get me away from this dealership! Its been an nightmare More
by ANGELAMILES35
Employees Worked With
Jeffrey Rosen
September 11, 2020
Great Service. Joe was polite, courteous and attentive . I was there because of a recall notice I received. He explained what work was to be done and how long it would take. He updated me on the progress as I was there because of a recall notice I received. He explained what work was to be done and how long it would take. He updated me on the progress as the time went on. The technician also did a multi-system inspection on my car. Joe explained the results and answered all my questions in a professional and detailed matter. More
by SIR.TYLER
Employees Worked With
JOE EMANUELE
September 11, 2020
They have been wonderful and trustworthy to work with. The service department is great with good followup front Service Representative Tim Cusick. We will go back to Ganley The service department is great with good followup front Service Representative Tim Cusick. We will go back to Ganley More
by BobDu!
Employees Worked With
TIM CUSICK
September 11, 2020
good job was done by all, waited a bit longer than usual but the job was done yhe right way.. Did not understand why I needed a new drain plug as this is the only place I have had it serviced . but the job was done yhe right way.. Did not understand why I needed a new drain plug as this is the only place I have had it serviced . More
by JFMMLARKIN
Employees Worked With
JENNIFER LEEDS
