Ken Ganley Subaru Bedford

I always get great service here so I keep coming back! Thanks so much for always taking care of your customers and providing exceptional service! Thanks so much for always taking care of your customers and providing exceptional service! More

The service was wonderful, people were great, an overall good experience. Chris was awesome to deal with.. he was very personable and made everything easy to understand. good experience. Chris was awesome to deal with.. he was very personable and made everything easy to understand. More

The check engine light came on in my car on a Wednesday morning. I called the service department, spoke to a woman who said I could bring the car in anytime before 4:30 PM. The car could be looked at and i morning. I called the service department, spoke to a woman who said I could bring the car in anytime before 4:30 PM. The car could be looked at and if it was something easy to fix it could be fixed, and if not I would have to make an appointment to go back another day. But when I got to Subaru I was told I was too late, even though it was about 3:45 PM. So I went back Friday with an appointment, and it turned out it was the gas cap. It was either not put on tight enough or the seal needed replacement, and was replaced. The Friday visit was very good. More

Friendly, efficient, thorough and following all Covid 19 protocols required by the Governor for businesses. Chris was my Service Rep and he was very friendly, helpful and knowledgeable. protocols required by the Governor for businesses. Chris was my Service Rep and he was very friendly, helpful and knowledgeable. More

Prior to my appointment I had a quick question for which I wanted an answer. I left two messages for the listed service person assigned and one for the service manager. It was frustrating that I could not I wanted an answer. I left two messages for the listed service person assigned and one for the service manager. It was frustrating that I could not reach someone and it took a week to get a response. Everything was fine on the date of service both with the customer service and work quality. More

Thought we got a car wash when 2 k worth of service was performed on our car ? Didn't get it, which made me very concerned about the constant robo calls, text messages, and emails I have received since the performed on our car ? Didn't get it, which made me very concerned about the constant robo calls, text messages, and emails I have received since the repairs. Still getting them. They all say my special order parts are in and I should contact the dealership to schedule my repairs. Which I'm told was already performed. So no car wash at completion of repair service and parts awaiting my effort to schedule the repair makes me very concerned that I purchased a repair that was not completed?? Service persons says all repairs where preformed and I nothing to worry about. Could use a car wash and a service managers verification ( by looking at my car) that repair was not listed as done and not done because the part had not arrived. Then it did ? Available anytime for this wash and check.. More

As always Mike and the team were great. Work done, let me know where things stood at all times, etc. Good people, honest, courteous. Overall great experience as always with Ganley. me know where things stood at all times, etc. Good people, honest, courteous. Overall great experience as always with Ganley. More

Came in for oil change and regular maintenance on a Saturday. Was in and out quick. Everyone was friendly and professional. Waiting room had good social distancing. Saturday. Was in and out quick. Everyone was friendly and professional. Waiting room had good social distancing. More

It was fast and went very well. I just sat there with the please of food and drinks while they finished up the service on my vehicle. please of food and drinks while they finished up the service on my vehicle. More