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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 24, 2020

They were quick to get to work and solved the problem with no issues. Super friendly, flexible, and more than glad to help out! Thanks! More

by JESLOBAYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us how your experience went, your satisfaction is very important to us!

September 23, 2020

Wonderful service as always. Subaru of Bedford is the only dealership in Cleveland that I would take my car. Friendly, fast and efficient. Thank you! More

by RANNFORD89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We our honored to know that you trust us with your Subaru. Chris and our team appreciate your feedback and five star review! Please be sure to give us a call if you have any questions or concerns!

September 23, 2020

Overall a very good experience. Jennifer (service agent) was fantastic. I had a lot of work done to my 2008 suburu so total bill was very high....all explained to me..and approved by me, but billin More

by MTIMMONS429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your review and Jennifer will be glad to know she earned the highest grade. Thank you for visiting our dealership, if you need anything please give us a call.

September 23, 2020

I would personally like to thank Kaley and Ben they were fantastic they put me in a great reliable vehicle I will refer Ganley Subaru to anyone customer satisfaction approved on my end Thanks Guys 👍 More

by BAILEYTIFFANY83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Angelo,Kaley Kline
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review, we appreciate your business. Kaley and Ben will be happy to know that you had a fantastic experience with them at our dealership!

September 23, 2020

Joe, was very kind and polite and the service was done at a reasonable time. Joe explained to me concerning when to come back to have service again on my car. More

by CARL.SAN2380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Carl, Thank you for the positive feedback and five star review, your feedback is very important to us!

September 23, 2020

Dealer more interested in making money than working with customers. As A result I will not buy another Subaru nor will nay one in my family. More

by ALEXDYBBS
Recommend Dealer
No
Employees Worked With
JIM
September 23, 2020

Gabriel provided excellent service!!!! He was very conscientious of my needs and considerate with the many concerns with my vehicle. I appreciate it very much. Thank you for graciousness and thoughtfu More

by GRANGERMONICHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback and five star review. Gabriel will be happy to know that you had a great experience and are satisfied with your visit!

September 23, 2020

I always have received excellent service. Everyone is helpful and willing to spend the time with you. I highly recommend their service department. The folks who pick the car are excellent. More

by LWS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

It's great to hear that you have always had a great experience at our dealership. It is very important to us that you are always satisfied!

September 22, 2020

They left greasy dirt on my seat, put a deep scratch on They left greasy dirt on my seat, put a deep scratch on my wheel and didnt replace my oil change reminder sticker in the windshield. More

by CAWALSH0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the experience you had at our dealership. If you could please give me a call at your convenience, I'd like to offer my help. Thank you, Brook (customer relations manager) 440-439-3444 Ext. 1827

September 22, 2020

The service was wonderful, people was awesome, great experience. Joe Walker the sales guy showed patience and was very helpful. Shaun the Manager was very kind and respectful. More

by TYSONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback. We appreciate you taking the time to tell us about your experience and opportunity you have to do so.

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