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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

September 29, 2020

I was treated very well, this service appointment was smooth! My service advisor, Chrissy Walsh, made sure I completely understood what service I needed on my vehicle. Chrissy was very helpful. More

by JTCIFERNO
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us! Any opportunity you get to provide us your feedback is appreciated!

September 29, 2020

Ganley Subaru Bedford is the best! Always on time, always friendly! I had some warranty work done and it was completely effortless! I'll be buying my next car here🙂 More

by KSMANUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and five star review! Thank you for your continued business, if you need anything please be sure to reach out.

September 29, 2020

Spark plugs were changed at the dealership at 135k, service dept did not mention this -- a new set at the 155k service? An oversight? Otherwise a positive experience, prompt and courteous. More

by A.SZABO61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, if you have any questions regarding the service and spark plugs please be sure to reach out to our service department. Thank you.

September 29, 2020

Tim and Jennifer are amazing ing. Great customer service. Knowledgeable and professional. I was kept updated on progress of maintenance and price. Service was prompt. More

by DIANEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Diane, Thank you for your feedback on your recent experience, your satisfaction is very important to us. Tim, Jenn and our team will appreciate you taking the time to submit a review.

September 28, 2020

Aundre Hildreth was a pleasure to work with. I didn’t expect to find a used 2019 Volvo at Ganley, but it was what I was looking for. Aundre’s service was very good and thorough. More

by DRELLI441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundre Hildreth
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us!

September 28, 2020

Regular maintenance was handled efficiently with great communication. I'll definitely be back. I bought the car in 2016 and I've never taken the car anywhere else. More

by JMREIZES
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! We are happy to know that you are satisfied with your experience at our dealership!

September 28, 2020

It should not take nearly 1,1/2 hours for a routine oil change and inspection and tire rotation. Other than that well people where nice More

by DAVID52EDEN
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the wait time, we will address this and improve on that. Thank you for your feedback!

September 28, 2020

Thank goodness for Larry Boro, as we were going to a discount dealer, but ended up at Ganley and got great service and better price. More

by ADAMZELWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Larry will be so happy to know you had such a positive experience! Thank you for your review!

September 27, 2020

Always a pleasure to visit Ganley Fiat-Alfa Romeo. Great people, quality knowledgeable service and personal attention. Quality vehicles and dealership. Enjoying our Giulia and Stelvio! More

by RAYNEGRELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are thankful to know your experience at our dealership is always pleasant! Thank you for providing us your feedback!

September 27, 2020

Mike was absolutely amazing helping me go through my first car purchase. Incredibly friendly and personable and was great to work with through the whole process! Cannot say enough positive things about More

by ashoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing Mike and our team assist you on your fist car purchase! We appreciate your feedback and are happy to know that you are satisfied with your experience!

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