Ken Ganley Subaru Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,600 reviews
My experience with Ganley Bedford was very unique. I went in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, I ended up leaving in a brand new 2021 Crosstrek. Everyone involved listened to my needs and concerned and addressed them one by one. They were very easy to work with and genuinely seemed to care. James is a fantastic salesperson who does not exhibit those stereotypical traits. He spoke to me as an acquaintance and as someone he genuinely wanted to help. There was zero pressure, he made sure I was comfortable and was willing to accept a no response from me. Thankfully, he didn't have to. Compared to my first car buying experienced from a non-disclosed dealership, Ganley Subaru of Bedford completely reversed my view on dealerships. I cannot be more pleased with this experience and am still in shock and how quick and simple it ended up being. More
Great service departmentLarry Boro is a great and Great service department Larry Boro is a great and knowledgeable sales rep We are very happy with our Subi We will be by again for service Great service department Larry Boro is a great and knowledgeable sales rep We are very happy with our Subi We will be by again for service More
The salesperson took his time with me and didn't make me feel rushed. He didn't try to sell me something I didn't want. I would recommend my salesperson again as well as the dealership feel rushed. He didn't try to sell me something I didn't want. I would recommend my salesperson again as well as the dealership More
Second vehicle we've purchased here in the last two years. All around great experience (both sales and finance) again. A must visit if you're looking for a Subaru. years. All around great experience (both sales and finance) again. A must visit if you're looking for a Subaru. More
This is the second time we've dealt with Mike and Ganley Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though we live 2 hours away and across state-lines. More
The service folks are great. They are efficient, get things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! More