Ken Ganley Subaru Bedford

Jennifer is always good to work with. She takes the time to ask questions about your car and answer any you may have regarding any issues, cost, etc. to ask questions about your car and answer any you may have regarding any issues, cost, etc. More

Jim was very helpful, patient,and quite thorough.He made Jim was very helpful, patient,and quite thorough. He made sure that all of my questions were answered. Encouraged me to feel free to call again if I Jim was very helpful, patient,and quite thorough. He made sure that all of my questions were answered. Encouraged me to feel free to call again if I have questions in the future. More

My Service handler, Chrissy Walsh, was patient with my questions and accommodating… I had bags and bags of stored up chip-type bags to recycle and she facilitated getting it out of my car into the buildin questions and accommodating… I had bags and bags of stored up chip-type bags to recycle and she facilitated getting it out of my car into the building. I do hope that there really is a system for that type of recycling, I’d be unhappy if it all ends up in the dumpster hidden in the back. Also, I wash my car, but the wash it got after my appointment looks great and has lasted. It seems better than what I accomplish… whats the secret? somekind of spray-on finish? Wish I didn't live so far away. More

Jennifer was helpful, clear and patient. She answered all of my questions. The waiting area was clean. I plan to return when the car needs serviced again. of my questions. The waiting area was clean. I plan to return when the car needs serviced again. More

My experience at the dealer was pleasant and very smooth. There was still a lot waiting at times, but one has to go in with that expectation. I never felt pressured & have already recommended the dealership There was still a lot waiting at times, but one has to go in with that expectation. I never felt pressured & have already recommended the dealership to others considering a Subaru vehicle. More

Great experience. They are friendly, efficient, and got you in and out in a socially distanced way. Regular service took less than an hour. Thanks! you in and out in a socially distanced way. Regular service took less than an hour. Thanks! More

Smooth socially distanced check-in! I waited at dealership while service was being done and the waiting area was also appropriately socially distanced. Great service all around. dealership while service was being done and the waiting area was also appropriately socially distanced. Great service all around. More

I appreciate the professional and qualitative care received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an as received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an asset to your organization! Thank You! More

Our car was in need of service due to some faulty work having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had bee having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had been done wrong, and performed some additional service that needed to be done. We were also provided with a complimentary loaner car. The work was done promptly, and we are confident that the things that had been done incorrectly by another service establishment have now been fixed so we don't have to worry about them. More

Service was fine. Most issues resolved. A little disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. More