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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 07, 2020

The work was completed in the estimated time and it was done well. I was very happy with the work done and plan to continue servicing my car at Ganley. More

by WILL45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you with your Subaru needs and providing us your feedback on your visit!

October 07, 2020

Came in for a recall, Oil change and tire rotation. Took a little longer than originally told but Jennifer was very professional and kept me updated. More

by Ada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and patience during your wait time. Jennifer will be happy to know that you are satisfied with your service visit.

October 07, 2020

Phone and email reminders about appointment date and time. Work performed in promised time-frame.. pointed out an additional need to consider; explained the reason, and also replaced cabin air filter. More

by VGANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review, it is very important to us that you are completely satisfied!

October 07, 2020

Took me on time, (8am) followed safety (covid) precautions, gave me a loaner to get to work, called me to update me on my brakes, had the car ready and waiting at 5. Excellent service! More

by VICCHIARELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley checked me out., JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and are happy to hear you had an excellent experience with our service department!

October 06, 2020

Best there is and knows what he’s doing, highly recommend! Great team him and his wife! Also great job Ben from finance! Don’t know what I’d do without these guys More

by Katelanstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben and Jen , Mike Bryson
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Kate, Thank you for your feedback and five star review! Mr. Bryson and his wife will be happy to know that you are completely satisfied with your experience. Thank you for your business!

October 06, 2020

Personable. Convenient appreciate the printout of the service performed and the results of each category. Upon checking in I was informed the service contract I purchased included payment for what I was More

by BELLANOTTEBISCOTTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauryn Oats
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for providing us with your feedback on your recent visit. We appreciate your five star review and any opportunity you get to provide us with feedback. Thank you for your business, please call us if you have any concerns or questions.

October 05, 2020

My car was taken care of quickly and correctly. I waited in the well spaced out waiting area. Very positive experience. I will definitely return. More

by BECKIHUTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and feedback!

October 05, 2020

Joe was fantastic and is always a joy to work with! Wonderful service! Good experience. Great team. Always a positive environment when I stop in. Kind, pleasant and knowledgeable team. More

by SARABLONDIN19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you providing us with your feedback and positive review! Joe will be satisfied to know that you had such a pleasant experience at our dealership.

October 05, 2020

Jennifer is always good to work with. She takes the time to ask questions about your car and answer any you may have regarding any issues, cost, etc. More

by ALJACOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback. Jenn and our team want to always make sure you are completely satisfied with your experience at our dealership!

October 05, 2020

Jim was very helpful, patient,and quite thorough.He made Jim was very helpful, patient,and quite thorough. He made sure that all of my questions were answered. Encouraged me to feel free to call again if I More

by MCURTISHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - Service Department Mgr.
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review!

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