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Ken Ganley Subaru Bedford
Bedford, OH
1,600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 15, 2020
I bough my Subaru there and have had all my service done at Bedford Subaru. Very good service. Jen, Tim and Joe are great. (Service Department). at Bedford Subaru. Very good service. Jen, Tim and Joe are great. (Service Department). More
by PAMM48@aol.com
Verified CustomerEmployees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS
October 15, 2020
The Ganley of Bedford Team was very helpful and walked us through the car buying process with excellent customer service. I would recommend them to a friend. through the car buying process with excellent customer service. I would recommend them to a friend. More
by WOOLLEYMAMMOTH
Employees Worked With
Joe Walker
October 15, 2020
Came in for recall work and was escorted through the process by Joe. Enjoyed the comfort of the waiting area for only 2 hours to complete meantime. Instructed in the procedure and advised of possible ' process by Joe. Enjoyed the comfort of the waiting area for only 2 hours to complete meantime. Instructed in the procedure and advised of possible 'after care' expectations, if any. AND got my car returned to me freshly washed! I was impressed in all respects. Your Service Group earns a "5" in my book! More
by LAURABRENENSTUHL
Employees Worked With
JOE EMANUELE
October 15, 2020
The team at Ganley were thorough, and took care of my car in the manner shared. I am completely happy with my experience, and know, if needed, I will return. in the manner shared. I am completely happy with my experience, and know, if needed, I will return. More
by VIRGINIA.GIBSON
Employees Worked With
JENNIFER LEEDS
October 14, 2020
The Service Writer, Chris, is very nice and professional. Unfortunately, the service technician that worked on my car is incompetent. I came in to get my hitch light fixture reattached because the original Unfortunately, the service technician that worked on my car is incompetent. I came in to get my hitch light fixture reattached because the original technician failed to put on lock nuts to hold it in place. I specifically asked for the lock nuts to be put on so the light fixture will stay in place. This technician, like the first one, failed to put the lock nuts on! I drove 2 hours to take my car back to the service department that installed the hitch (Bedford) so that they can see what happens when you fail to include necessary hardware. Apparently, it was too much trouble to add lock nuts. I will never return to this service department. I will call a different service department to have this problem fixed correctly. More
by Dana M
Employees Worked With
Not sure who the technician was, Chris Wiley
October 14, 2020
Service was fast and efficient, in fact - faster than I expected. I was very pleased. Protocols for coronavirus were followed. It was a great service experience all around. expected. I was very pleased. Protocols for coronavirus were followed. It was a great service experience all around. More
by AMY.REED118
Employees Worked With
TIM CUSICK
October 14, 2020
The express service option is great. Tim is very patient and he makes sure that all car care needs are met. The waiting area is nice and comfortable too! and he makes sure that all car care needs are met. The waiting area is nice and comfortable too! More
by elizabethannmatusz
Employees Worked With
TIM CUSICK
October 14, 2020
True Class act of a dealership AJ Jeff and Pete Cash Run a tight show and it was a breeze to buy a car from them, When your looking for your next NEW OR USED Trust this team ! a tight show and it was a breeze to buy a car from them, When your looking for your next NEW OR USED Trust this team ! More
by GLEVINE1
Employees Worked With
Jeffrey Rosen, Andrew Cabot
October 14, 2020
Great service, great social skillsThey show that they Great service, great social skills They show that they care about their customers Jennifer knows their cars very well thank you for your service M Great service, great social skills They show that they care about their customers Jennifer knows their cars very well thank you for your service Mary Kay Ruvolo More
by BLACKABBEY
Employees Worked With
JENNIFER LEEDS
October 14, 2020
Joe was courteous and very helpful. I.did experience a lack of communication before speaking with Joe. I was transferred twice without being told I would be transferred. Finally, he made sense of it all lack of communication before speaking with Joe. I was transferred twice without being told I would be transferred. Finally, he made sense of it all. More
by FELISAWASHINGTON5
Employees Worked With
JOE EMANUELE
