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Ken Ganley Subaru Bedford

Bedford, OH

4.4
1,602 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,602 reviews

October 16, 2020

My service was complicated in a friendly and timely manner. I have had an on going issue with this car with the boot not opening hopefully it has been fixed but in the past five years it has not been More

by AGIOCARINIS.GOUMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, it is very important for us to know how we did. We appreciate your business and hope to see you in the future!

October 15, 2020

The team at Ganley were thorough, and took care of my car in the manner shared. I am completely happy with my experience, and know, if needed, I will return. More

by VIRGINIA.GIBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Virginia, Thank you for taking the time to tell us how your experience was. Any opportunity Subaru gives you to provide us feedback is greatly appreciated by our team! Jenn will be happy to hear you are satisfied.

October 15, 2020

I bough my Subaru there and have had all my service done at Bedford Subaru. Very good service. Jen, Tim and Joe are great. (Service Department). More

by PAMM48@aol.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for providing us with your feedback! We appreciate your loyalty as a customer and are here for all your Subaru needs. Thank you!

October 15, 2020

The Ganley of Bedford Team was very helpful and walked us through the car buying process with excellent customer service. I would recommend them to a friend. More

by WOOLLEYMAMMOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback! Your recommendation is very important to us. Congratulations on your new car!

October 15, 2020

Came in for recall work and was escorted through the process by Joe. Enjoyed the comfort of the waiting area for only 2 hours to complete meantime. Instructed in the procedure and advised of possible ' More

by LAURABRENENSTUHL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, It is very important to us and we are very pleased to know we earned such high grading! Your satisfaction is our goal!

Oct 20, 2020 -

LAURABRENENSTUHL responded

Just use the initial of my last name if pub'd. Thanks.

October 15, 2020

Very professional, a pleasure to work. Ramils gave us the best experience with the purchase of our vehicle! We will be recommending him to our close friends and family. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramils Mamedovs
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Diana, Thank you for your five star review and positive feedback. It is always important to know how we did, any opportunity to give us feedback is greatly appreciated. Congratulations on your new Subaru, we hope your experience was extraordinary!

October 14, 2020

True Class act of a dealership AJ Jeff and Pete Cash Run a tight show and it was a breeze to buy a car from them, When your looking for your next NEW OR USED Trust this team ! More

by GLEVINE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Oct 14, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to hear that you are completely satisfied with your experience at our dealership! AJ, Jeff, Pete and our team appreciate your feedback. Congratulations on your new vehicle. please give us a call if you ever need anything!

October 14, 2020

Great service, great social skillsThey show that they Great service, great social skills They show that they care about their customers Jennifer knows their cars very well thank you for your service M More

by BLACKABBEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Mary Kay, Thank you for telling us how your experience went. We appreciate you trusting us with your Subaru and helping with all your needs. Please be sure to give us a call if you ever need anything. We want to make sure you are always satisfied with your experience at our dealership.

October 14, 2020

Joe was courteous and very helpful. I.did experience a lack of communication before speaking with Joe. I was transferred twice without being told I would be transferred. Finally, he made sense of it all More

by FELISAWASHINGTON5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! We appreciate you telling us how your visit went. I apologize for the poor communication at the beginning, I'm glad Joe took care of it!

October 14, 2020

The express service option is great. Tim is very patient and he makes sure that all car care needs are met. The waiting area is nice and comfortable too! More

by elizabethannmatusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Elizabeth, Thank you for taking the time to tell us how your experience was at our dealership. Tim will be happy to know that you are completely satisfied with your visit.

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