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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 19, 2020

Jennifer was great at the service department, we dropped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped More

by GMAIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Ramils Mamedovs
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback regarding your recent visit. We are pleased to know that Jennifer and Ramils both took great care of you. Please be sure to contact us if you have any other concerns or questions regarding your Subaru.

October 19, 2020

Jennifer was great to work with, fast and efficient. There was an oil smudge on my interior arm rest that I had to wipe off. More

by M.MALVIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review and feedback. We apologize about the oil smudge, hopefully it came right out!

October 19, 2020

The reps are always knowledgeable, helpful & courteous. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. More

by Carole Depew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Carole, Thank you for taking the time to give us your feedback. Any chance you get to tell us how we did is much appreciated!

October 18, 2020

Considering the circumstances of COVID-19, I appreciated the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and More

by JDOYLE_04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen, Joshua Baskind
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we are always happy to accommodate during these circumstances! Congratulations on your new vehicle. I hope you experience was extraordinary.

October 17, 2020

Mike was knowledgable, kind and accessible. We bought our car from home and he did all the running around. We love Subarus and we highly recommend Mike! More

by MARI0
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Jeffrey Rosen
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! Mike is always doing his best to make sure his customer are completely satisfied and had an extraordinary experience!

October 16, 2020

Jennifer and Chrissy were knowledgeable and helpful and courteous. They made the sign in process easy. They responded quickly once the problem of a bad battery was established. More

by BOB.SNYDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Bob, Thank you for your five star review and positive feedback. It is very important to us to know how we did. Please give us a call if you ever need anything!

October 16, 2020

This service was the best one yet as I was in and out in less than hour. I did not even have time to finish my cappacino. Yes, the service writer kept me posted about the oil change work and I Also apprecia More

by DKOVITCH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent visit! We're happy to hear it was the best on yet. I'll be sure to tell the Ken Ganley Kia girl you said hello!

October 16, 2020

Timely, professional and consistent service. I have purchased 3 cars through this dealership and will continue to return. Completely happy from sales to service. No complaints. More

by LYNNEHOFFMANENGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback, any chance you may get to tell us how we did is very important to us! We appreciate your business and look forward to assisting you with all your Subaru needs.

October 16, 2020

My service was complicated in a friendly and timely manner. I have had an on going issue with this car with the boot not opening hopefully it has been fixed but in the past five years it has not been More

by AGIOCARINIS.GOUMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, it is very important for us to know how we did. We appreciate your business and hope to see you in the future!

October 15, 2020

Very professional, a pleasure to work. Ramils gave us the best experience with the purchase of our vehicle! We will be recommending him to our close friends and family. More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramils Mamedovs
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Diana, Thank you for your five star review and positive feedback. It is always important to know how we did, any opportunity to give us feedback is greatly appreciated. Congratulations on your new Subaru, we hope your experience was extraordinary!

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