Ken Ganley Subaru Bedford
Bedford, OH
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Jennifer was great at the service department, we dropped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped us to clarify some details about the new Ascent and Outback. He stayed late at work, after 6:30pm, just to make sure that we were taking care of. Thank you! More
The reps are always knowledgeable, helpful & courteous. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. More
Considering the circumstances of COVID-19, I appreciated the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and easy, and the staff was very friendly and very conscious of safety. More
Mike was knowledgable, kind and accessible. We bought our car from home and he did all the running around. We love Subarus and we highly recommend Mike! car from home and he did all the running around. We love Subarus and we highly recommend Mike! More
Jennifer and Chrissy were knowledgeable and helpful and courteous. They made the sign in process easy. They responded quickly once the problem of a bad battery was established. courteous. They made the sign in process easy. They responded quickly once the problem of a bad battery was established. More
This service was the best one yet as I was in and out in less than hour. I did not even have time to finish my cappacino. Yes, the service writer kept me posted about the oil change work and I Also apprecia less than hour. I did not even have time to finish my cappacino. Yes, the service writer kept me posted about the oil change work and I Also appreciated the wash and cleaning you did To the vehicle.. Great job. Say hello to the girl in the Ken Ganley Kia commercials for me. More
Timely, professional and consistent service. I have purchased 3 cars through this dealership and will continue to return. Completely happy from sales to service. No complaints. purchased 3 cars through this dealership and will continue to return. Completely happy from sales to service. No complaints. More
My service was complicated in a friendly and timely manner. I have had an on going issue with this car with the boot not opening hopefully it has been fixed but in the past five years it has not been manner. I have had an on going issue with this car with the boot not opening hopefully it has been fixed but in the past five years it has not been fixed. More
Very professional, a pleasure to work. Ramils gave us the best experience with the purchase of our vehicle! We will be recommending him to our close friends and family. the best experience with the purchase of our vehicle! We will be recommending him to our close friends and family. More