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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 21, 2020

Outstanding experience with Ganley Subaru of Bedford purchasing a new vehicle from Gary. They helped to find the particular car I wanted, got it in quickly, and gave me a great price. More

by PCW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for allowing Gary and our team assist you with your purchase. We are pleased to know you are satisfied with your experience. Subaru sets the bar high for us so any opportunity you get to tell us how we did is very important.

October 20, 2020

Service was terrific. Helpful every person. They are Service was terrific. Helpful every person. They are great. And the next car I get will be a Subaru. I love the car. Happy at the dealership More

by MISMIM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Joshua Baskind, Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us how we did. Your feedback is very important to us, any chance you get to provide it helps! Thank you again for your business and please let us know if you need anything!

October 20, 2020

Joe was courteous, attentive and informative. I felt very comfortable waiting in the designated area during the pandemic. The room was spotlessly clean and social distancing easily accomplished. More

by MLBRACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know you had a great experience at our dealership. We are trying our best to provide a safe environment for all our customers. Thank you for your feedback and five star review!

October 20, 2020

This is third car we have bought (1 purchased, 2 leased) from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the prod More

by djysrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eleana in business dept 5 stars, Mike Bryson
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your experience went! Mike will be so happy to know that you are completely satisfied with your visit. We appreciate you taking any opportunity you get to tell us how we did!

October 20, 2020

I needed to bring my car in three separate times to fix one problem, a gasoline smell in the car. When they called me to pick the car up the last time, the door was locked and nobody could find the ke More

by jkusner.pe
Recommend Dealer
No
Employees Worked With
Chris Wiley
October 20, 2020

Joe is the main reason I return for service. He truly makes you feel appreciated He handles all your problems with care. He is a gem employee. More

by TKORNBLUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Emanuele I tried to 5 star but my computer won't mark it.
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review! Joe appreciates any opportunity you get to provide us with your feedback on your visit! Subaru sets the bar high so we are happy to know that you are satisfied!

October 20, 2020

Had a fantastic experience buying my vehicle from Subaru of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More

by GASIC.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! We appreciate you allowing us the opportunity to assist you with your purchase! James and our team appreciate you telling us about your experience any chance that you my get. Thank you!

October 19, 2020

Jennifer was great. She listened to all of my concerns and addressed every issue. I see why she is a long-term service team member. More

by NICHOLEMULLENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Nichole, Thank you for your feedback and five star review! Jennifer appreciates any opportunity you may get to provide us with your feedback. Were glad your experience was great.

October 19, 2020

I would give five stars but I had to wait a long time- 1.75 hours for oil change and tire rotation. It wasn't her fault - there was a customer- but it would have been nice if someone else could have check More

by SAYJILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. We apologize about the wait time and the improper mask wearing. This will be addressed immediately.

October 19, 2020

Immediate service due to signal on dashboard showing low tire pressure. Courteous. Adheres to safety precautions pertaining to Covid-19. Masked, seating arrangements in waiting room. Steering wheel covered, More

by KAYMCINDOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 19, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us about your experience! Our goal is to provide you with a safe experience during these times.

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