Ken Ganley Subaru Bedford
Bedford, OH
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Needed to bring my car in for a recall fix and diagnose an oil consumption problem. Jennifer, as always, very professional and caring, took excellent care of me. Hopefully, we'll get to the bottom of my an oil consumption problem. Jennifer, as always, very professional and caring, took excellent care of me. Hopefully, we'll get to the bottom of my oil issue. More
I am always well taken care of at Ganley Subaru of Bedford! Timely, efficient, quality work! I come here every time for my regular service appointments. Highly recommend. Bedford! Timely, efficient, quality work! I come here every time for my regular service appointments. Highly recommend. More
I took my car in for service. Although I had scheduled a shorter appointment, they took care of all of my needs in the same day and gave me guidance as to what would be needed in the future. shorter appointment, they took care of all of my needs in the same day and gave me guidance as to what would be needed in the future. More
Need a new detailing personal, the vehicle has been dirty after their cleaning! Lazy people ! Detail guy was driving around corner and changed seat position like it was his personal vehicle after their cleaning! Lazy people ! Detail guy was driving around corner and changed seat position like it was his personal vehicle More
Always friendly, never make fun of you if you are not a car mechanic person. They listen and then resolve the problem. And they washed my car - my car was stunned. Really enjoyed the sponge bath. Thank Y car mechanic person. They listen and then resolve the problem. And they washed my car - my car was stunned. Really enjoyed the sponge bath. Thank You More
Even during the COVID pres-cautions, Ganley Bedford has friendly, professional staff and get you in and out with the lowest friction. AND NO PRESSURE! friendly, professional staff and get you in and out with the lowest friction. AND NO PRESSURE! More
The service was great! Even though there seemed to be a 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point d 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point did I feel that I was wasting their time - they were genuinely committed to ensuring that I was happy and that my vehicle was 100%. More
Easy to make reservation and the service took a reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automat reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automatically, don't like the shaking that takes place when I stop and start as the engine turn on and off to "save gas," and hate the fact that I can't open the back latch from the inside of the car. I doubt if I would consider another lease if these are present on the next model. More
service writer was great since we have known her for several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. but all in all it was a very good experience for us per usual the only draw back was the appointment person she was not the best with answering questions, would in the future would like to be able to talk directly to the service person she is wonderful Jennifer Leeds. More
Everyone was great I love going there.I appreciate that I didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. More