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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 25, 2020

Needed to bring my car in for a recall fix and diagnose an oil consumption problem. Jennifer, as always, very professional and caring, took excellent care of me. Hopefully, we'll get to the bottom of my More

by MRHOLUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback on your recent service visit! We appreciate you taking the opportunity to let us know how we did. Please let us know if you need anything.

October 23, 2020

I am always well taken care of at Ganley Subaru of Bedford! Timely, efficient, quality work! I come here every time for my regular service appointments. Highly recommend. More

by CORA_JACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We appreciate your loyalty as a customer and look forward to helping you with all your Subaru needs.

October 23, 2020

I took my car in for service. Although I had scheduled a shorter appointment, they took care of all of my needs in the same day and gave me guidance as to what would be needed in the future. More

by MEL7299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Matt Heilmann
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your visit went. We appreciate you taking any opportunity you can to provide us with feedback!

October 23, 2020

Need a new detailing personal, the vehicle has been dirty after their cleaning! Lazy people ! Detail guy was driving around corner and changed seat position like it was his personal vehicle More

by SEREGAMSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we will be addressing this matter with management immediately. Please let us know if there is any way we can help make this right. Brook (customer relations manager) 440-439-3444 Ext. 1827

October 22, 2020

Always friendly, never make fun of you if you are not a car mechanic person. They listen and then resolve the problem. And they washed my car - my car was stunned. Really enjoyed the sponge bath. Thank Y More

by STEVETIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry but i can't remember.
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback ad five star review! We hope you find comfort in knowing you can always count on s or your Subaru needs! Thank you.

October 22, 2020

Even during the COVID pres-cautions, Ganley Bedford has friendly, professional staff and get you in and out with the lowest friction. AND NO PRESSURE! More

by OTLEY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent service visit! Chris will be happy to hear you had a safe an d friendly experience.

October 22, 2020

The service was great! Even though there seemed to be a 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point d More

by JENNIFER.HADINGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Jennifer, Thank you for your positive feedback! Chrissy and our service team will be pleased to know that you had a great experience, your satisfaction is very important to us.

October 21, 2020

Easy to make reservation and the service took a reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automat More

by DRBERKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the young lady who I work with. She was excellent.
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. We apologize that you have some issues with the Subaru features. If there are any service concerns please be sure to give us a call.

October 21, 2020

service writer was great since we have known her for several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. More

by RADIOBEN1
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us! Please feel free to ask for Jennifer Leeds when you call in so that she can make sure you get taken care of!

October 21, 2020

Everyone was great I love going there.I appreciate that I didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. More

by MILLIEMILITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and rive star review! We appreciate you telling us how your visit went and are happy to hear you are satisfied.

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