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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 27, 2020

Reached out to this dealership in April 2020. During my communication all done online, terms and price were negotiated for my new Outback lease. No hidden secrets. Step up and dealt with me for new busi More

by JamesRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Bryan Escott, James Drake
Oct 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! We appreciate your business and are happy to hear that you are satisfied with your Subaru experience!

October 26, 2020

This is our third Forester and our first time buying with Mike Bryson. All our experiences have been good, but this is by far the best buying experience we have ever had! Mike was super attentive and helpful More

by Oscarpye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn Bryson, Mike Bryson
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Congratulation on your new Subaru Forester! We appreciate you allowing us to assist you with your purchase. Mike will be very pleased to know that you are satisfied with your experience and plan to return! Thank you for your five star review, it means a lot to us.

October 26, 2020

The service was completed in the time I was told. Due to Covid, social distancing was practiced by all. I will continue to have my service done at Ganley Bedford. More

by TABAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We appreciate you taking the time to tell us how your visit was any opportunity you might receive.

October 26, 2020

18 month service check was completed on my car. 18 month service check was completed on my car. Waiting area had social distancing in check. Not sure how often they go over and clean area durin More

by elaine.lowry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We are trying our best to provide our customers with a safe and satisfying experince.

October 26, 2020

Work finished as stated and was kept updated regarding.progress. Provided with a loaner car since the job was going to.take longer than expected. More

by KA_CUMMINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We appreciate your five star review!

October 26, 2020

I brought our car in for for recall work. The dealership also found another issue during it’s inspection. It was nothing major, but glad to have it resolved. Good work and done quickly. More

by TOKOBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and five star review, it is very important to us that you are satisfied with your experience.

October 26, 2020

East App to set up service appointment on line. Drove right in, friendly service. Covid compliant. Service performed in shorter time than estimated Bery glad I chose a Suburu More

by JADAMBRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! We appreciate you telling us how we did.

October 26, 2020

Joe is a great salesman and very caring as well. We do appreciate him. Everyone at dealership are friendly and great to work with. Service Dept. is also very good. More

by SANDIEBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Jeffrey Rosen
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback on your recent visit! Joe will be happy to hear that you are satisfied with your experience.

October 26, 2020

They were friendly and fixed my window issue. The first time I went in Chrissy Walsh took care of me. The final time, she was off, so Tim helped me. More

by PAMELAZISS
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Chrissy Walsh
Oct 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review. We are happy to know that you are satisfied with your experience!

October 26, 2020

Ganley is simply amazing. This is our fourth Subaru and fifth car from them in 12 years. Mike Bryson is by far the most personable, professional, knowledgeable And honest salesperson I have ever had the p More

by Mike G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 29, 2020 -

Ken Ganley Subaru Bedford responded

Mike, Thank you for your continued loyalty over the years. Mike Bryson and our team appreciate your business. Congratulations on your fourth Subaru!

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