Ken Ganley Subaru Bedford
Bedford, OH
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My recall was handled expertly! Very pleased with Staff that helped me, Chrissy and Chris, they were courtesy, efficient and quick. Love my 2015 Subaru Outback. High quality vehicle, that helped me, Chrissy and Chris, they were courtesy, efficient and quick. Love my 2015 Subaru Outback. High quality vehicle, More
The service rendered was extremely efficient. My service rep, Tim Cusick was extremely professional in both his mannerism and knowledge of the car and the accessory product I came in for. rep, Tim Cusick was extremely professional in both his mannerism and knowledge of the car and the accessory product I came in for. More
After two visits the issue isn’t resolved. I’m wasting gas traveling back and forth and putting extra miles on my vehicle. There is never an option to use a loaner. gas traveling back and forth and putting extra miles on my vehicle. There is never an option to use a loaner. More
Second time was a charm. Even though I requested Jennifer on-line, Tim took very good care of my vehicle. Second time is a charm, had to bring in my Outback a second time to get the same issue fixe Jennifer on-line, Tim took very good care of my vehicle. Second time is a charm, had to bring in my Outback a second time to get the same issue fixed. More
A pleasant experience from start to finish. Quick response with online price and confirmation that vehicle was still in inventory. Directed me to sales who answered all my questions. I scheduled an a response with online price and confirmation that vehicle was still in inventory. Directed me to sales who answered all my questions. I scheduled an appointment to drive the car and placed a deposit to hold the car. Effortless purchase that day. Thank you More
For goodness sake train or get rid of the person in the drive through. She stood outside my door and stared. Not a hello or why are you here. When I asked what she wanted, she told me she couldn't hear drive through. She stood outside my door and stared. Not a hello or why are you here. When I asked what she wanted, she told me she couldn't hear me through the mask. Totally worthless. More
Aundre was great but getting to the agreed about price was more than a little challenging. Not sure who's fault it was...kept blaming the computer. Maybe that was correct. I overpaid for the service contr was more than a little challenging. Not sure who's fault it was...kept blaming the computer. Maybe that was correct. I overpaid for the service contract but I will judge after I have service. More
No waiting to check my car in for its service appointment. The service was completed sooner than the promised time. Chris was friendly and helpful. appointment. The service was completed sooner than the promised time. Chris was friendly and helpful. More
Service underwriter was great. Offered loaner car . Check-in was smooth and professional . Appreciated being able to text the service underwriter. Check out was smooth. Cashier very personable . I Check-in was smooth and professional . Appreciated being able to text the service underwriter. Check out was smooth. Cashier very personable . I will be back. More
Mike made the buying experience so easy and pleasant. He found me the exact car I wanted for a great price. And, he took the time to show me how all the new features worked and even showed me how to rearran found me the exact car I wanted for a great price. And, he took the time to show me how all the new features worked and even showed me how to rearrange the apps on the Apple Play screen. I didn't even know that was possible! Then, Brian in the finance department got me a better finance rate than I even thought was possible and was very straightforward about everything. That was the smoothest, fastest experience I've ever had financing a car. I highly recommend Mike Bryson and Ganley Subaru of Bedford. Very easy buying experience. More