Ken Ganley Subaru Bedford
Bedford, OH
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Mike and Jenn did a phenomenal job getting me into my new Crosstrek! I love it already, and having such a great experience with dedicated salespeople will make me a long-term customer, for sure. Cathy Burns Crosstrek! I love it already, and having such a great experience with dedicated salespeople will make me a long-term customer, for sure. Cathy Burnstine in the internet sales department got me everything I needed ahead of time so there was none of the usual “waiting around” at the dealership, and hooked me up with this experienced sales team today. I would highly recommend this team to get it done for you with speed, professionalism, and safety as their priority! More
Joe was friendly and accommodating over the phone when I first called in to explain the issue with my car. He did a nice job informing me of the services needed and recommendations for future maintenance. first called in to explain the issue with my car. He did a nice job informing me of the services needed and recommendations for future maintenance. More
Ganley Subaru treats people the way a person should be treated. Friendly and courteous seem to be key in their approach to customers. Thank you for your service. treated. Friendly and courteous seem to be key in their approach to customers. Thank you for your service. More
Ganley Subaru's Service department was excellent as usual. In addition to the work that they did on my Forester, they also were willing to recycle my used motor oil from the lawn tractor - saving me a usual. In addition to the work that they did on my Forester, they also were willing to recycle my used motor oil from the lawn tractor - saving me a trip to Warren. I also appreciate the thoughtful social distancing and shields in the service office, and the use of masks by all employees. More
Courteous, speedy, informative Waiting area pleasant, Courteous, speedy, informative Waiting area pleasant, clean, comfortable Kept informed all the time Called in the late morning and was able to ge Courteous, speedy, informative Waiting area pleasant, clean, comfortable Kept informed all the time Called in the late morning and was able to get an appointment that same day More
Easy to work with. Got me the car I wanted at a price I liked. Credit application was easy and quick. Will return again next time we need another Subaru. liked. Credit application was easy and quick. Will return again next time we need another Subaru. More
Came in for recall service, but had additional concerns regarding vehicle. Joe Emanuele made sure recalls were done, and also identified additional repairs with safety concerns. He made sure to stay in tou regarding vehicle. Joe Emanuele made sure recalls were done, and also identified additional repairs with safety concerns. He made sure to stay in touch while I confirmed repairs with warranty provider, and arranged for a rental vehicle while they completed service on my vehicle. Consistently very professional and helpful. More
Awesome as always!!!Thankyou all for excellent service Awesome as always!!! Thankyou all for excellent service and a loaner so I wouldn't be out of sorts with no car!!! You all are TRUELY THE BEST! Awesome as always!!! Thankyou all for excellent service and a loaner so I wouldn't be out of sorts with no car!!! You all are TRUELY THE BEST! More
The service person (Joe Emanuele) was professional and courteous. He answered all of my questions and is arranging to take care of minor detailing left from factory plastic. courteous. He answered all of my questions and is arranging to take care of minor detailing left from factory plastic. More
Chris W. got the ok from his mgr. to match an oil change coupon price that Motorcars published for $39.99 so I was happy to bring my Imprezza in. I am always appreciative of working with people who are h coupon price that Motorcars published for $39.99 so I was happy to bring my Imprezza in. I am always appreciative of working with people who are honest and friendly...and whoever answered the phone was able to give me directions when I was en route. More