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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

November 01, 2020

Mike and Jenn did a phenomenal job getting me into my new Crosstrek! I love it already, and having such a great experience with dedicated salespeople will make me a long-term customer, for sure. Cathy Burns More

by buckeyerifle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Cathy Burnstine
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Crosstrek! We appreciate you allowing Mike and Jenn assist you with your purchase. It is very important to our team that you had an extraordinary experience! Please let us know if you need anything.

October 31, 2020

Joe was friendly and accommodating over the phone when I first called in to explain the issue with my car. He did a nice job informing me of the services needed and recommendations for future maintenance. More

by MCCORRAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. Joe will be pleased to know that you had a great experience!

October 30, 2020

Ganley Subaru treats people the way a person should be treated. Friendly and courteous seem to be key in their approach to customers. Thank you for your service. More

by SHAIN239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and positive feedback. We appreciate you taking the opportunity to tell us how we did. If you need anything give us a call!

October 30, 2020

Ganley Subaru's Service department was excellent as usual. In addition to the work that they did on my Forester, they also were willing to recycle my used motor oil from the lawn tractor - saving me a More

by JKNOX4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review! We not only appreciate your business but we appreciate you telling us how your experience was. Thank you, stay safe and call us if you need anything.

October 30, 2020

Courteous, speedy, informative Waiting area pleasant, Courteous, speedy, informative Waiting area pleasant, clean, comfortable Kept informed all the time Called in the late morning and was able to ge More

by BELAFISCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, it is very important to us. We are glad you had a pleasant experience and look forward to assisting you with all your Subaru needs.

October 30, 2020

Easy to work with. Got me the car I wanted at a price I liked. Credit application was easy and quick. Will return again next time we need another Subaru. More

by MIKE.GIROLAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Ramils Mamedovs
Oct 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you with your purchase and providing us with your feedback regarding your visit! Congratulations on your new Subaru, enjoy!

October 30, 2020

Came in for recall service, but had additional concerns regarding vehicle. Joe Emanuele made sure recalls were done, and also identified additional repairs with safety concerns. He made sure to stay in tou More

by Willie.P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience! Joe will be pleased to know you had a pleasant visit to our service department.

October 30, 2020

Awesome as always!!!Thankyou all for excellent service Awesome as always!!! Thankyou all for excellent service and a loaner so I wouldn't be out of sorts with no car!!! You all are TRUELY THE BEST! More

by CHALABIANCINDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Chris Wiley, Chrissy Walsh
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience, we are happy to hear you had the BEST visit!

October 30, 2020

The service person (Joe Emanuele) was professional and courteous. He answered all of my questions and is arranging to take care of minor detailing left from factory plastic. More

by BAFORD1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback. We are happy to hear you are satisfied with your experience, please be sure to let us know if you need anything!

October 30, 2020

Chris W. got the ok from his mgr. to match an oil change coupon price that Motorcars published for $39.99 so I was happy to bring my Imprezza in. I am always appreciative of working with people who are h More

by RTSCHANTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how we did, your kind words and five star rating is very important to us! If you need any help with your Subaru please be sure to give us a call.

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