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Ken Ganley Subaru Bedford

Bedford, OH

4.4
1,602 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,602 reviews

November 03, 2020

Ganley Subaru makes the entire buying experience easy and without stress. From the moment I first stepped in the door, I felt welcomed and at ease. I couldn’t be more please with the buying process or my n More

by MALAGREG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot, Aundre Hildreth
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you with your purchase! We are glad you had such a pleasant experience at our dealership. Please be sure to give us a call if you need anything!

November 03, 2020

The whole process of buying our new car was fantastic. Most of what we needed to do was done electronically before we even came to the dealership. We just needed to go through the purchasing paperwork onc More

by BSCIPIONE76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Ramils Mamedovs
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new car! Thank you for your five star review and feedback, your satisfaction is very important to us. Please give us a call for all your Subaru needs.

November 03, 2020

Mike and Jenn were simply amazing! They made me very comfortable with no pressure to buy!! If you are looking to buy, ask for Mike! More

by Summer Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Jeffrey Rosen
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, Jenn and Mike appreciate you telling us how they did.

November 03, 2020

This was the second Outback that I have purchased from Ganley. It was a very positive experience and Gary was able to get me the color I wanted. He was very helpful and knowledgeable. More

by DHARTUNG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Outback, thank you for allowing Gary and our team assist you with your purchase again!

November 03, 2020

Always friendly and knowledgeable about my cars..Always fixes the problems and suggests improvements that might need to be fixed for a safer drive.. the service department are terrific ....when the time ne More

by BARBARAPRINTZ39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your kind words and feedback, thank you for taking the time to tell us how we did! Tim and our team look forward to assisting you with all your Subaru needs.

November 03, 2020

Service inspection on the brakes was excellent. Pricing on quote for additional work was too high. Jennifer's followup during and after the visit was excellent. More

by RJKGOLF18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience, we enjoy knowing how your visit went!

November 03, 2020

We bought the car we wanted at a good price. It needed a part replaced and service was on it in as minimal time as possible. Good job. More

by LADORSEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review and feedback, we appreciate you taking the time to tell us how your visit went at our dealership.

November 02, 2020

Jeff and Ken were extraordinary to work with. They helped me pick a model were very patient to talk to and explained. Gave me a the best deal in the city. More

by MMJAMAL_86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL, Jeffrey Rosen
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for your positive feedback and your business. We appreciate you taking the time to tell us how we did. If you need anything pleases give us a call!

November 02, 2020

I brought my car for recall repairing. The online scheduling is very easy to do the service person is very professional, Everything went quick and smoothly! Thank you! More

by XLSUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We are happy to hear you had a quick and easy visit!

November 02, 2020

Customer Service should have been more communicative. I came in at 10 AM for two recalls and an oil change. The service representative was very nice and called me and left a message regarding "recommendati More

by IVY.KOPIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
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