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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

November 06, 2020

Service Tech Joe was exceptional; professional, courteous, and warmly friendly. In my opinion, it would be hard to beat that type of great service! Great job! More

by SHAWNRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and five star review! Joe will be glad to hear you had such an extraordinary experience.

November 06, 2020

They were helpful and nice. My car was fixed and washed. The technicians always know what they are doing the first time. thank you for a good exp8 More

by RUTHIEDAD11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for letting us know how your experience went at our dealership. We appreciate your review and look forward to assisting you with all your Subaru needs.

November 05, 2020

My wife and I were on the way to ****Subaru to look at a used car and popped into Ganley on the way to see what they had. As soon as we walked in she fell in love with a ‘21 crosstrek sport on the showroom More

by Dieman68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, LARRY BORO, Jeffrey Rosen, Peter Kash, Bryan Escott
Nov 05, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru, thank you for allowing Joe and our team assist you with your purchase. We appreciate your kind words and positive feedback. Please let us know if you need anything.

November 05, 2020

Excellent experience with service technician this time. She was courteous, friendly and I felt that we communicated. MUCH better than last 3 times! Renewed my customer service experience. Actually drea More

by PDZURILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We appreciate you taking the time to tell us how your experience went.

November 04, 2020

had to wait for a part after in arrived it took three days for the job was completed and poor communication from the service department More

by DNSOCCER87
Customer Service
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
November 04, 2020

A routine 12 month service was performed .A good job was done by all in a timely manner.....i was extremely pleased with the sevice done in an hour.... More

by KEVIN LEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and feedback, were happy to hear you are satisfied with your experience!

November 04, 2020

Very professional service every time. Pandemic Very professional service every time. Pandemic precautions in place. Easy to deal with. Good listeners. Give you confidence that your Subaru will More

by LAWHOO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review and feedback, it is very important to us!

November 03, 2020

The service was fast, clean, and professional. The waiting room is nice and they offer complimentary snacks and beverages. I dont have more to say. More

by AINTSAFENOMORE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review, we appreciate you telling us how your visit went. Please be sure to give us a call for all your Subaru needs!

November 03, 2020

Ganley Subaru makes the entire buying experience easy and without stress. From the moment I first stepped in the door, I felt welcomed and at ease. I couldn’t be more please with the buying process or my n More

by MALAGREG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot, Aundre Hildreth
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing us to assist you with your purchase! We are glad you had such a pleasant experience at our dealership. Please be sure to give us a call if you need anything!

November 03, 2020

The whole process of buying our new car was fantastic. Most of what we needed to do was done electronically before we even came to the dealership. We just needed to go through the purchasing paperwork onc More

by BSCIPIONE76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Ramils Mamedovs
Nov 04, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new car! Thank you for your five star review and feedback, your satisfaction is very important to us. Please give us a call for all your Subaru needs.

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