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Ken Ganley Subaru Bedford

Bedford, OH

4.4
1,602 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,602 reviews

November 12, 2020

The service department is always friendly and attentive. They answer all your questions. They are always spot on time when they tell you what the wait time will be More

by bevkimpton99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, Chris Wiley
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and feedback! We appreciate you telling us how we did.

November 12, 2020

Easy in and out. Car ready when expected. Way too expensive. It’s a Subaru not a Jaguar. Must be why alternative service facilities thrive. More

by DSDALTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback!

November 11, 2020

Gary is by far the best salesman I’ve ever dealt with. His experience, knowledge of the Subaru brand and over all pleasant disposition made purchasing a new car an absolute pleasure. He’s the only sale More

by KVOLCANSEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review! We appreciate your business and Gary will be looking forward to seeing you in the future.

November 11, 2020

Chrissy was great, and i appreciate the waiting area even though the construction noise was kind of loud. It was a little expensive, but it’s good to know everything’s ok with the car More

by ASHLEYLOYKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we apologize for the onstruction noise!

November 11, 2020

Ganley Subaru has always been a great place for service, parts and for a car purchase! More dealerships should treat their customers like they do! More

by BOBTINAMEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Chris Wiley
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and positive review! We appreciate your five star rating and are glad that you are satisfied with your experience.

November 10, 2020

This was my first visit to Ganley Subaru for service, and I was quite impressed with their efficiency. The dealership is clean and modern. Also, Chrissy was friendly and professional. More

by PJMYERS161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 11, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your five star review and feedback, it is very important to us to know how your visit went! Chrissy will be happy to hear you had a great experience and she appreciates you taking any opportunity to tell her how she did!

November 09, 2020

Although the wait was a bit longer than expected, it was a pleasant experience. Everyone was friendly and the place was clean and stocked with water and snacks. More

by WFW8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we're sorry the wait was long but are happy to hear you still had a great experience!

November 09, 2020

The service department was able to take in my car the day I called. They had maintenance and brake and rotor repairs/replacement to do. Tim Cusick was very good at explaining the work to be done, the cost in More

by CORRADOLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Nov 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and feedback, we appreciate you taking the time to tell us how your visit went. Please be sure to give us a call if you need anything!

November 08, 2020

Service Advisor Chris Wiley was friendly, polite, and professional. The service team at Ganley has always been excellent. I would not go anywhere else to get my Subaru serviced. More

by kxs45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and five star review. Were glad you had an extraordinary experience and appreciate you taking the time to tell us about it.

November 07, 2020

We were super pleased with the service team. We are constantly worried about safety when it comes to the coronavirus and noticed the techs weren't wearing masks when working inside cars. We asked, and More

by PETE.HESSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Your safety and satisfaction come first and foremost to us.

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