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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

November 18, 2020

Chrissy in the service department was very helpful. I appreciated what she did to make me a satisfied customer. I would not hesitate to work with her again in the future to make my service experience so More

by DRWEISS70
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and five star review! We appreciate it.

November 18, 2020

Tim and the tall fellow Chris do a great job. Gal who I dealt with when I picked up my car was very professional and efficient. More

by JACKBUDDENBAUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We appreciate your feedback.

November 18, 2020

We were treated great. Everyone was very helpful and friendly! Everyone had to stay late to finish the sale but, they didn’t rush us. More

by RBRICK118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alana Snyder, Max Pipkin, Bryan Escott, Ramils Mamedovs
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for telling us about your experience. Congratulations on your new car!

November 17, 2020

Chris was awesome- very friendly and kept in communication throughout the process! I brought the car in for the airbag recall, and he found another recall that was due also, and identified a saf More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Carol, Thank you for your feedback, were happy to hear you had an awesome experience!

November 17, 2020

Great dealing with the rep. Wait was reasonable. Chris was a good listener, he walked us over to the sales department at our request very polite More

by PAPARIZK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent visit. We appreciate you letting us know how we did.

November 17, 2020

Great serviceGreat serviceGreat serviceGreat Great service Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by Ban Twaddell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you!!

November 16, 2020

Try to charge me almost $300 to change a $30 serpentine belt. Outrageous price gouging will not go back there again. Reasonable price would have been OK but this is way too much for a 10 minute job More

by gary.pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
November 16, 2020

Enjoyed working with Michael Kruty when purchasing my vehicle. Michael was/is very responsive to my every question. I will not hesitate to recommend him to others looking to purchase a Subaru, or any o More

by EKRANE8028
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kruty, Jeffrey Rosen
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review. It is very important to Michael and our team that you are satisfied with your experience. Congratulations on your new Subaru!

November 15, 2020

Mike Bryson is the man! This is the 5th Subaru I've leased from him, and I always get exceptional service. He and Jenn make a great team! More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

James, Thank you for your feedback and five star rating. Mr. Bryson and our team appreciate your loyalty over the years!

November 15, 2020

Very Good quality of care. Excellent communication. Jen and Joe were very helpful, feel like i am working with a team that is working together to meet my needs. More

by GRUBANENKO0324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and positive words. Our team's main concern is your satisfaction!

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