Ken Ganley Subaru Bedford
Bedford, OH
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The service person (a woman, must be Jennifer, but not sure her name) could be more friendly. I feel alway some what unpleasant. Always ignores my request to wash the mats when they wash the car. The serv sure her name) could be more friendly. I feel alway some what unpleasant. Always ignores my request to wash the mats when they wash the car. The service manager, Matt is the only nice person in their department. More
Ganley Subaru service department goes above and beyond to make sure you are aware of what was done, and all the preventative maintenance procedures that were checked,Jennifer was my service representative an make sure you are aware of what was done, and all the preventative maintenance procedures that were checked,Jennifer was my service representative and she is extremely qualified. More
Always a pleasure to visit the dealer and my sales rep and friend. The showroom and waiting areas are both comfortable and spacious, and everyone is always very friendly. The Service Dept works quickly an and friend. The showroom and waiting areas are both comfortable and spacious, and everyone is always very friendly. The Service Dept works quickly and efficiently, and who doesn't love having their car washed for them! More
Mike and Jenn are amazing! I wouldn’t buy a car from anyone else! They really make you feel like family:) This is the third car I’ve purchased from them and it won’t be the last! -Allison H anyone else! They really make you feel like family:) This is the third car I’ve purchased from them and it won’t be the last! -Allison H More
Kept car for about 36 hours and didn’t start on it until a day after my appointment. This was a routine scheduled maintenance, no parts or anything needed. Worst dealership I have worked with in my life a day after my appointment. This was a routine scheduled maintenance, no parts or anything needed. Worst dealership I have worked with in my life More
Mike Bryson was truly one of the reasons I bought my Forester. He took a lot of time out of his busy schedule, day or night, to answer any of my questions! As a first-time car buyer, I had a lot. He Forester. He took a lot of time out of his busy schedule, day or night, to answer any of my questions! As a first-time car buyer, I had a lot. He never once made me feel less than for not knowing or understand certain aspects of the vehicle. I am beyond grateful for my experience with him. He is extremely knowledgeable, kind, and patient. There was no question that went unanswered. I would highly recommend purchasing your next vehicle from Mike and his assistant Jenn. Both take the time to get to know you as a person, not just a client. More
Whoever preformed the “free” vehicle inspection left the rear dome light on and when I went to start it two days later the battery was completely dead! I have never turned that light on in the 4 years I hav rear dome light on and when I went to start it two days later the battery was completely dead! I have never turned that light on in the 4 years I have had the car. I wasn’t in the car at night and did not notice it was on. Needless to say I am very upset. More
Brought in car at 8:30. Estimated finish time was 1:00. Had to call at 3;00 and again at 5:00 for status. Associate did not return texts to number indicated in 8:42 text from dealership. Chrissy was very p Had to call at 3;00 and again at 5:00 for status. Associate did not return texts to number indicated in 8:42 text from dealership. Chrissy was very pleasant, though. More