Ken Ganley Subaru Bedford

Everyone was friendly and knowledgeable. They put us at ease and answered all our questions. After deciding on a vehicle one was found quickly. They put us at ease and answered all our questions. After deciding on a vehicle one was found quickly. More

Mike Bryson was the best! We texted back and forth about what I wanted in my new Subaru Forester. I wanted pretty much everything! Most sites said that with all those options We texted back and forth about what I wanted in my new Subaru Forester. I wanted pretty much everything! Most sites said that with all those options I would have to wait four months to get my car. He and Jeff Rosen searched and found my perfect Forester (my 4th one.). They drove 200 miles to pick it up the next morning and I drove it home the next day. The three things that it didn't have are being installed by their service department. Mike stayed two hours after closing to show us all the features of the new car and we are still texting when I have a question. We only buys Subarus and Mike is definitely our guy now. More

We were greeted promptly and professionally by AJ. He knew more about the cars than any salesperson we ever dealt with anywhere! The transaction went smoothly, no high pressure tactics. Everyone we de He knew more about the cars than any salesperson we ever dealt with anywhere! The transaction went smoothly, no high pressure tactics. Everyone we dealt with was courteous and friendly. Jeffrey, the manager, was a pleasure to talk to. AJ is by far the most knowledgeable and best salesperson we ever dealt with! More

Mike Bryson is the Best! ! Outstanding personality, knowledgeable in all aspects of all the vehicles. Answered and explained questions so that you understand each and every v ! Outstanding personality, knowledgeable in all aspects of all the vehicles. Answered and explained questions so that you understand each and every vehicle function. This will be our 10th lease/purchase and we couldn’t be happier. Jenn’s Followup is always a friendly reminder that you care. They have both become great friends over the years. More

As usual, Larry Boro always delivers! Great customer service and Josh was a huge help! Great customer service and Josh was a huge help! More

Our salesman Mike Bryson is why we keep coming back. Also, had a wonderful experience with Dan S who handled all of the financing. Mike, Jenn, his assistant, and Dan made this experience easy and leav Also, had a wonderful experience with Dan S who handled all of the financing. Mike, Jenn, his assistant, and Dan made this experience easy and leaving me wanting to come back the next time we need a vehicle. More

I traded in my Subaru and leased a new one. Mike Bryson took the time to explain the whole process as well as everything about the car. Both Chrissy Walsh and Aaron in Service were also great! Mike Bryson took the time to explain the whole process as well as everything about the car. Both Chrissy Walsh and Aaron in Service were also great! More

Mike Bryson is absolutely a delight to work with. He has such a great personality and his trustworthiness and thoughtfulness inspire our loyalty so that we would come back to Subaru to buy all our ca He has such a great personality and his trustworthiness and thoughtfulness inspire our loyalty so that we would come back to Subaru to buy all our cars from him. Mike is just a wonderful person with extraordinary people skills. And he knows everything about Subaru products. Thanks, Mike! We are also thankful to Ben and Jeff, the managers who helped close our deal. They were welcoming and charming. Alana Snyder, the Business Manager, also showed incredible patience and understanding in explaining the various options for the additional coverage on this new car as well as our current Outback. Thank you to her, too. We appreciated Jim Coss’s excellent help in service. He took care of servicing our other Outback while we shopped for a second one and communicated with us about the whole process while providing sound advice. In short, our car purchase at Ken Ganley Subaru was a very positive experience. Bryson is the best! Thanks, everyone! More

Awful experience with Ganley Subaru Bedford. We purchased a new 2023 Subaru Impreza and it broke down, while we were on vacation. We had to be towed 100+ miles to a dealership, spend money on We purchased a new 2023 Subaru Impreza and it broke down, while we were on vacation. We had to be towed 100+ miles to a dealership, spend money on hotel room and lost vacation time. The car had 1700 miles on it and needed a new transmission, because the transmission plug just "fell out". We were told, by the service personnel that replaced the transmission, that this should have been inspected as part of pre-delivery inspection at the dealership. We asked to meet privately with the GM and Service Manager of the dealership and they would not meet privately with us. And the GM was 10+ minutes late for the scheduled meeting. In the end, they "shoved" us off to Subaru America, where we still have an outstanding issue. Would never recommend this dealership! More

My husband and I have worked with Mike Bryson for many years -- in fact, we just completed a lease for our 6th Subaru with him. And we will come back to Mike for the 7th because he is the best!! Mike is years -- in fact, we just completed a lease for our 6th Subaru with him. And we will come back to Mike for the 7th because he is the best!! Mike is extremely knowledgeable, patient, professional and responsive. Furthermore, he listens and is attentive to our needs and concerns. Of course, we always recommend him to family members and friends. Thanks so much Mike -- you are amazing! More