Ken Ganley Subaru Bedford
Bedford, OH
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Joe Emanuele was a joy to work with. I think most women dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service a dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service appointments. More
Every time I've come here, I get amazing service. They explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it so easy and pretty inexpensive (all things considered) to take care of my car. Also, I wanted to give them a shout out for having really great COVID-19 safety. Everyone in the service office had a mask, plexiglass was up to divide interactions, and things were spaced out. They gave me a loaner so I wouldn't have to sit in the shop (although pre-COVID that was a nice place to wait with internet and coffee). They're just super friendly and easy to work with, even during the pandemic. Highly recommend! More
The person that helped me, Joe was professional and pleasant. Was aware of the need for quick service(COVID)and moved service along efficiently. Thank you! pleasant. Was aware of the need for quick service(COVID)and moved service along efficiently. Thank you! More
As always, have a great experience with the Ganley Subaru Service Department. Joe Emanuele's attention to detail made sure I received quick service and got all my questions & concerns answered during my vis Service Department. Joe Emanuele's attention to detail made sure I received quick service and got all my questions & concerns answered during my visit. More
We are always treated respectfully and fairly by service advisor Joe Emanuele. He is the reason we don’t dread a service visit and keep coming back. advisor Joe Emanuele. He is the reason we don’t dread a service visit and keep coming back. More
Great Dealership, Great people. They have always taken great care of my needs from purchasing my 3 and my girlfriends 2 Subaru vehicles from them, to their service department being top notch! I have and great care of my needs from purchasing my 3 and my girlfriends 2 Subaru vehicles from them, to their service department being top notch! I have and will continue to recommend them to others! More
Everything was great. Chrissy was very polite and helpful. The service was very quick and efficient. I highly recommend Ganley Subaru’s Service Department as well as its sales component. helpful. The service was very quick and efficient. I highly recommend Ganley Subaru’s Service Department as well as its sales component. More
The work on my car was about an hour n half but I was greeted so nicely by other employees even the Chief 😄❤️ Thank you! greeted so nicely by other employees even the Chief 😄❤️ Thank you! More
All was excellent except that it took longer than "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. More
Matt and Chrissy were incredibly informative, considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. More