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Ken Ganley Subaru Bedford

Bedford, OH

4.4
1,602 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,602 reviews

December 07, 2020

It was very excellent. Joe went above and beyond to work with me and explain any additional work that may be needed on my car. More

by PHACKETT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback. We're glad your experience was excellent.

December 07, 2020

There is 100% improvement in the reception at the Service counter. Chrissy was very polite and outright friendly which I have not seen in previous visits.. My lease is up soon and I was debating about comi More

by JAMBOW1818
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your experience went with Chrissy and our team. I am pleased to know that the improvements we've made and our hard work is noticed. We appreciate your business and are happy to hear you will remain a customer.

December 07, 2020

I appreciated the fact that as soon as I entered the dealership, I was greeted by Mr. Love and he listened to what I wanted. More

by ROBERTJENKINS607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Robert, Thank you for the five star review and positive feedback. We're glad you had a great experience with Mr. Love.

December 07, 2020

Jennifer was great! She is friendly and professional. The installation is working so I assume it was done correctly. Will return to have my car serviced here even though I live on the westside.( two miles fr More

by ZTRANIER
Customer Service
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive review and feedback, your satisfaction is very important to us. We appreciate your business and taking the drive to our service department.

December 07, 2020

They helped me transition from no car to a dream car! Will be enjoying the ride in the new car! Thanks so much for your kindness and support! More

by S. LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on purchasing your dream car! We appreciate your business and are happy to hear your had an extraordinary experience.

December 07, 2020

I shouldn't be made to write 25 words when I gave all good ratings. My family and I have purchased many cars from this dealer. Enough said. More

by MSANTORIELLA
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen, Bryan Escott
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review. We appreciate it!

December 06, 2020

Expert service and pleasant interaction during our purchase of an Outback 3.6R, which made it a very smooth and informative process for us. Thank you. More

by EROL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND
Dec 07, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru Outback. Thank you for taking the time to tell us about your experience!

December 05, 2020

The service at Ganley Subaru was exceptional! They were very efficient, making it a very short wait for my vehicle. The waiting area is comfortable and safe. More

by JMMONTAQUILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so glad to hear you had an exceptional experience! Thank you for your five star rating and feedback.

December 05, 2020

just a huge thank you to service department, the cashier and customer service. I have one year to work and I can't afford a car note thanks for all you have done through my Subaru journey. I survived workin More

by VALENCIAB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback. We're happy to hear we have been able to help you!

December 05, 2020

Chris was awesome. Also, always GREAT service at this service dept. Labor cost is off the charts though. My wife who is a nurse doesn’t make near that much an hour! More

by PAM.ONELOVEYOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Pam, Thank you for your feedback. Chris and our team are glad you had a great experience.

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