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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

December 07, 2020

I appreciated the fact that as soon as I entered the dealership, I was greeted by Mr. Love and he listened to what I wanted. More

by ROBERTJENKINS607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Robert, Thank you for the five star review and positive feedback. We're glad you had a great experience with Mr. Love.

December 07, 2020

Jennifer was great! She is friendly and professional. The installation is working so I assume it was done correctly. Will return to have my car serviced here even though I live on the westside.( two miles fr More

by ZTRANIER
Customer Service
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive review and feedback, your satisfaction is very important to us. We appreciate your business and taking the drive to our service department.

December 07, 2020

They helped me transition from no car to a dream car! Will be enjoying the ride in the new car! Thanks so much for your kindness and support! More

by S. LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on purchasing your dream car! We appreciate your business and are happy to hear your had an extraordinary experience.

December 07, 2020

I shouldn't be made to write 25 words when I gave all good ratings. My family and I have purchased many cars from this dealer. Enough said. More

by MSANTORIELLA
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen, Bryan Escott
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review. We appreciate it!

December 06, 2020

Expert service and pleasant interaction during our purchase of an Outback 3.6R, which made it a very smooth and informative process for us. Thank you. More

by EROL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND
Dec 07, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru Outback. Thank you for taking the time to tell us about your experience!

December 05, 2020

Chris was awesome. Also, always GREAT service at this service dept. Labor cost is off the charts though. My wife who is a nurse doesn’t make near that much an hour! More

by PAM.ONELOVEYOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Pam, Thank you for your feedback. Chris and our team are glad you had a great experience.

December 05, 2020

The service at Ganley Subaru was exceptional! They were very efficient, making it a very short wait for my vehicle. The waiting area is comfortable and safe. More

by JMMONTAQUILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so glad to hear you had an exceptional experience! Thank you for your five star rating and feedback.

December 05, 2020

just a huge thank you to service department, the cashier and customer service. I have one year to work and I can't afford a car note thanks for all you have done through my Subaru journey. I survived workin More

by VALENCIAB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback. We're happy to hear we have been able to help you!

December 04, 2020

Joe Emanuele was a joy to work with. I think most women dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service a More

by OTISBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we appreciate you taking any opportunity you may get to tell us how we did!

December 04, 2020

Every time I've come here, I get amazing service. They explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it More

by k.a.r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We are glad you feel you had a safe and excellent interaction during your visit. Thank you for your business.

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