Ken Ganley Subaru Bedford

We Would Buy a Car from the Again It is hard to imagine buying a car as being fun but that is what we experienced when purchasing our 2015 Subaru Forester from Dennis and Janet at Ganl It is hard to imagine buying a car as being fun but that is what we experienced when purchasing our 2015 Subaru Forester from Dennis and Janet at Ganley Subaru of Bedford. When we were quickly greeted when we entered the dealership and after a short talk with Dennis about what we were looking for in a car we went for a test drive with Janet. She spent a great deal of time explaining the features and instruments of the car, especially the safety features. After returning to the showroom Dennis gave us a competitive trade-in allowance for our old car and clearly explained the price of the Forester, which was also a fair price based on our research on the Internet. When we picked up the car Janet again spent time with us on the features of the car and we were also introduced to the service personnel at Ganley Subaru. Janet also called our insurance company to make sure they had all the information necessary to change our coverage. Both Dennis and Janet were more concerned that we understood the quality and safety features of the car than making a sales. We never felt pressured to buy the car which is something we have experienced in past purchases. More

So happy with my Outback! Thank you Joe Walker! This is the third car that I have purchased from Joe Walker. Each time he has been more than willing to talk me through my decision, which took me qui This is the third car that I have purchased from Joe Walker. Each time he has been more than willing to talk me through my decision, which took me quite a while, needless to say he was extremely patient. He is knowledgeable, experienced and a lot of fun to work with. I have purchased 2 VWs from him and I just purchased a Subaru Outback. Love how personal he is, even contacted me the day after I purchased my car to see how I liked it and to see if I had any questions! More

While our sales associate Shannon was very pleasant and knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to se knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to see was available. 2. There was no flexibility shown on the listed price of the vehicle, despite a better deal in the Cleveland area (Adventure Subaru) on the same model and trim of the car BY MORE THAN $1,200; the Sales Manager indicated that being a distant #2 on that make/model in the immediate area was just fine by him. No counter-offer was even made in light of the admittedly better deal and we were given no reason not to pursue a vehicle elsewhere. ************************************************************************************************************************************************************************************Updated 1/30/14 I promptly received a response to my original review and the dealership sought to make a different impression on my wife and I. Although still relatively firm on their pricing, everyone we worked with was extremely polite and management was straightforward in negotiating the purchase, trade, and loan rate. We now drive a car from Ganley Subaru of Bedford, a dealership that strives to make a great impression (even if it happens to be the second time around). More

joe walker was the best salesman i have ever dealt with. He should be commended for his professionalism. I would buy from him anytime. good job joe! He should be commended for his professionalism. I would buy from him anytime. good job joe! More

Frank was great to work with - honest, fair and very little "haggling". He was able to negotiate a workable price quickly. Car (2008) was very clean - like new. Very pleased with purchase. little "haggling". He was able to negotiate a workable price quickly. Car (2008) was very clean - like new. Very pleased with purchase. More