Ken Ganley Subaru Bedford

Honest,professional and attentive. I met Lloyd unintentionally at the end of a long day. He showed us a couple of cars we were interested in and while we were deciding on a vehicle we s I met Lloyd unintentionally at the end of a long day. He showed us a couple of cars we were interested in and while we were deciding on a vehicle we saw one just coming out that caught our eye, Lloyd gave us a test drive we purchased the vehicle the same day! We were so satisfied with the service we received we insured him we will be returning to purchase another vehicle. Thank you Lloyd, we will recommend to all our friends and family. More

Great sales staff! Lloyd Henry has been great, I have purchased my last few cars with him and he is always a pleasure to work with and very professional! Lloyd Henry has been great, I have purchased my last few cars with him and he is always a pleasure to work with and very professional! More

Undecided on my experience My first contact with the dealership was good, I found the vehicle I was interested on the Internet and talked to a sales person. We discussed the fea My first contact with the dealership was good, I found the vehicle I was interested on the Internet and talked to a sales person. We discussed the features we were interested in and was assured the car had them (i.e.. rain sensing wipers). During the test drive we questioned if the car was equipped with the rain sensing wipers and told yes. After reading the owners after purchase and inquiring with the dealership on this matter we were told this car does not come with rain sensing wipers, sorry. This car also has a DEF system and we were never told anything about this, the owners manual is vague and when inquiring with auto parts stores they do not know what we are talking about. We still do not know where to purchase this or how often it needs to be added. More

Will not go anywhere else! I have purchased multiple cars from Joe Walker and every time the experience is better. He is very patient and helpful and most of all NO PRESSURE! My I have purchased multiple cars from Joe Walker and every time the experience is better. He is very patient and helpful and most of all NO PRESSURE! My sister-in-law and brother-in-law both had great experiences as well. I would highly recommend dealing with Joe when you are in the market for a new or used vehicle. More

Awesome car buying experience I thoroughly enjoyed my car buying experience, especially because of my salesman, Joe Walker! Joe was low pressure, professional, and overall an excel I thoroughly enjoyed my car buying experience, especially because of my salesman, Joe Walker! Joe was low pressure, professional, and overall an excellent salesman. I've never had such a positive car buying experience before thanks to Ganley Subaru in Bedford and Joe Walker. Highly recommended and I will return in the future! More

We Would Buy a Car from the Again It is hard to imagine buying a car as being fun but that is what we experienced when purchasing our 2015 Subaru Forester from Dennis and Janet at Ganl It is hard to imagine buying a car as being fun but that is what we experienced when purchasing our 2015 Subaru Forester from Dennis and Janet at Ganley Subaru of Bedford. When we were quickly greeted when we entered the dealership and after a short talk with Dennis about what we were looking for in a car we went for a test drive with Janet. She spent a great deal of time explaining the features and instruments of the car, especially the safety features. After returning to the showroom Dennis gave us a competitive trade-in allowance for our old car and clearly explained the price of the Forester, which was also a fair price based on our research on the Internet. When we picked up the car Janet again spent time with us on the features of the car and we were also introduced to the service personnel at Ganley Subaru. Janet also called our insurance company to make sure they had all the information necessary to change our coverage. Both Dennis and Janet were more concerned that we understood the quality and safety features of the car than making a sales. We never felt pressured to buy the car which is something we have experienced in past purchases. More

So happy with my Outback! Thank you Joe Walker! This is the third car that I have purchased from Joe Walker. Each time he has been more than willing to talk me through my decision, which took me qui This is the third car that I have purchased from Joe Walker. Each time he has been more than willing to talk me through my decision, which took me quite a while, needless to say he was extremely patient. He is knowledgeable, experienced and a lot of fun to work with. I have purchased 2 VWs from him and I just purchased a Subaru Outback. Love how personal he is, even contacted me the day after I purchased my car to see how I liked it and to see if I had any questions! More

While our sales associate Shannon was very pleasant and knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to se knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to see was available. 2. There was no flexibility shown on the listed price of the vehicle, despite a better deal in the Cleveland area (Adventure Subaru) on the same model and trim of the car BY MORE THAN $1,200; the Sales Manager indicated that being a distant #2 on that make/model in the immediate area was just fine by him. No counter-offer was even made in light of the admittedly better deal and we were given no reason not to pursue a vehicle elsewhere. ************************************************************************************************************************************************************************************Updated 1/30/14 I promptly received a response to my original review and the dealership sought to make a different impression on my wife and I. Although still relatively firm on their pricing, everyone we worked with was extremely polite and management was straightforward in negotiating the purchase, trade, and loan rate. We now drive a car from Ganley Subaru of Bedford, a dealership that strives to make a great impression (even if it happens to be the second time around). More

joe walker was the best salesman i have ever dealt with. He should be commended for his professionalism. I would buy from him anytime. good job joe! He should be commended for his professionalism. I would buy from him anytime. good job joe! More