Ken Ganley Subaru Bedford
Bedford, OH
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I had an appointment to have my oil checked, I arrived on time and they took me into the shop, I was told that it will take an approximate half-hour, the vehicle was ready and washed as stated, I was made aw time and they took me into the shop, I was told that it will take an approximate half-hour, the vehicle was ready and washed as stated, I was made aware that I will need my brake fluid changed and air filter, I was on my way in approximately 45 minutes. More
Joe Emanuele in the service department was absolutely great - The service was fast to schedule and get in anger out. Joe took extra time to ensure everything was taken care of properly. I would recommend great - The service was fast to schedule and get in anger out. Joe took extra time to ensure everything was taken care of properly. I would recommend their service to others. More
Chris was waiting when l got there. Lovely young man. Explained the process, sent me off for a cuppa and handled a couple of things for me that weren't part of the check.up, my clock and synched my phon Explained the process, sent me off for a cuppa and handled a couple of things for me that weren't part of the check.up, my clock and synched my phone and messaging to the car. Everything. Was handled using all the Covid protocols and in exactly 50 minutes. More
Thank you for my new Subaru. Excellent buying experience. I would like to note in particular that Mr. Andrew Cabot, Product Specialist, impressed me as an outstanding staff member of Bedford Gan experience. I would like to note in particular that Mr. Andrew Cabot, Product Specialist, impressed me as an outstanding staff member of Bedford Ganley Subaru. I will enthusiastically recommend him to friends and colleagues. More
Everybody very friendly, special Maxwel Pipkin, which sold me the Forester 2021 . He was very nice to me and help me find right car for me sold me the Forester 2021 . He was very nice to me and help me find right car for me More
The service was terrific. Joe Emmanuelle is fantastic in service. I only go to him, if I can. He deserves a big raise. He explained everything. Gave me sound advice about my tires and had my car ready f service. I only go to him, if I can. He deserves a big raise. He explained everything. Gave me sound advice about my tires and had my car ready for pick-up waiting outside. He took care of getting my bill paid without entering the dealership. I usually buy a car at a dealership because of my relationship with service. I will be back in Feb. because of Joe and Larry Boro. Joe deserves a raise. A plus plus. More
The service was fast to schedule and get in. They took extra time to ensure everything was taken care of properly. I would recommend their service to others. extra time to ensure everything was taken care of properly. I would recommend their service to others. More
I came in knowing the vehicles I wanted to compare and my salesman had them ready for me to test drive. I got all the features I wanted and the accessories I wanted. Amazing experience! salesman had them ready for me to test drive. I got all the features I wanted and the accessories I wanted. Amazing experience! More
There is 100% improvement in the reception at the Service counter. Chrissy was very polite and outright friendly which I have not seen in previous visits.. My lease is up soon and I was debating about comi counter. Chrissy was very polite and outright friendly which I have not seen in previous visits.. My lease is up soon and I was debating about coming back to Ganley because I felt so uncomfortable with the manner in which sercive was managed. For example, I asked to have the rear window blade replaced at 6 months post lease initation. The person refused to it it.. But now after my recent experience I will consider Ganley for my hext car. More