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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

December 08, 2020

I had an appointment to have my oil checked, I arrived on time and they took me into the shop, I was told that it will take an approximate half-hour, the vehicle was ready and washed as stated, I was made aw More

by DONGRISPINO
Customer Service
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star rating!

December 08, 2020

Joe Emanuele in the service department was absolutely great - The service was fast to schedule and get in anger out. Joe took extra time to ensure everything was taken care of properly. I would recommend More

by LANETODD
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you, Joe will be glad you are satisfied!

December 08, 2020

Chris was waiting when l got there. Lovely young man. Explained the process, sent me off for a cuppa and handled a couple of things for me that weren't part of the check.up, my clock and synched my phon More

by SVMORRIS1439
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience!

December 08, 2020

Thank you for my new Subaru. Excellent buying experience. I would like to note in particular that Mr. Andrew Cabot, Product Specialist, impressed me as an outstanding staff member of Bedford Gan More

by GGPETRATOS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for your business.

December 08, 2020

Everybody very friendly, special Maxwel Pipkin, which sold me the Forester 2021 . He was very nice to me and help me find right car for me More

by NIKA6665
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! Thank you for your business.

December 08, 2020

The service was terrific. Joe Emmanuelle is fantastic in service. I only go to him, if I can. He deserves a big raise. He explained everything. Gave me sound advice about my tires and had my car ready f More

by MARKFELLENBAUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for leaving a positive review, your feedback is very important to us!

December 08, 2020

The service was fast to schedule and get in. They took extra time to ensure everything was taken care of properly. I would recommend their service to others. More

by OLIVER.JONATHAN.H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, JOE EMANUELE
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, we’re glad to here you are satisfied!

December 08, 2020

I came in knowing the vehicles I wanted to compare and my salesman had them ready for me to test drive. I got all the features I wanted and the accessories I wanted. Amazing experience! More

by FADINGAWAY017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Escott, James Drake
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and congratulations on your new Subaru!

December 07, 2020

It was very excellent. Joe went above and beyond to work with me and explain any additional work that may be needed on my car. More

by PHACKETT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback. We're glad your experience was excellent.

December 07, 2020

There is 100% improvement in the reception at the Service counter. Chrissy was very polite and outright friendly which I have not seen in previous visits.. My lease is up soon and I was debating about comi More

by JAMBOW1818
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 08, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your experience went with Chrissy and our team. I am pleased to know that the improvements we've made and our hard work is noticed. We appreciate your business and are happy to hear you will remain a customer.

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